Annapolis Subaru

I walked in super nervous. The woman at the front desk was so friendly, she led me to James (salesman). I told James which car I was interested in, and although blocked in, he The woman at the front desk was so friendly, she led me to James (salesman). I told James which car I was interested in, and although blocked in, he found one similar we could take out and test drive. I hadn't driven a manuel transmission for 20 years, I was a little rusty, but after a few skirt skirts and Rev bombs we made it back, safely. I loved the car. Andre was the Real MVP when he brought me the offer from the bank. 0 down and 2.9% You see, I've been working on my credit for a really long time, it was emotional for me and there wasn't a single person there not happy for me. They were busy, very busy. Not once,between the lady at the front desk, James, Andre, and William my finance guy, did I feel rushed or unseen. They cleaned the car immaculately and made sure I understood all the fun extras and great products and warranties I could choose from. Well down Subura Annapolis, you have a customer for life. More

Susan was welcoming and very responsive throughout the entire car buying experience. While at the dealership, service was prompt and it was evident the entire team worked together to ensure my time wasn't entire car buying experience. While at the dealership, service was prompt and it was evident the entire team worked together to ensure my time wasn't wasted. Highly recommend. More

Everyone was friendly and welcoming. Chris did an amazing job helping me with my new Subaru! Thank you so much!! Chris did an amazing job helping me with my new Subaru! Thank you so much!! More

This is the 2nd vehicle I've leased from Annapolis Subaru. The staff is very friendly and knowledgeable. The premises are very clean and comfortable. I expect I'll continue to work with them as lo Subaru. The staff is very friendly and knowledgeable. The premises are very clean and comfortable. I expect I'll continue to work with them as long as I drive. More

Everyone I worked with was extremely pleasant, and efficient - specifically William, Clif, Darrel, and Marissa. efficient - specifically William, Clif, Darrel, and Marissa. More

We recently purchased our second Forester -a Widerness this time- from Annapolis Subaru. We had a great experience years back so we sent my father-in -law there to buy his Crosstrek. Those positive experi this time- from Annapolis Subaru. We had a great experience years back so we sent my father-in -law there to buy his Crosstrek. Those positive experiences are what brought us back to Annapolis Subaru once again and we weren’t disappointed. James was knowledgeable, patient, and helped us make the car buying process enjoyable. I would highly recommend! More

Excellent service from beginning to end. No pressure. Exact model and version we were looking for. Fair amount on trade in. No pressure. Exact model and version we were looking for. Fair amount on trade in. More

Chris was really nice and laid back. I was in the final stages of deciding on a car after lots of research, and Chris followed my lead. We did a nice long drive of the car I was interest I was in the final stages of deciding on a car after lots of research, and Chris followed my lead. We did a nice long drive of the car I was interested in. He also explained some other options, but with no pressure. After test driving at a few other dealerships that day, I emailed Chris saying I wanted the car we tested together. The next morning we settled on a price and a day to pick it up via text. Since it was a used car, I was very afraid they would sell it to someone else before I could get back to the dealership, but they kept their word! It's been a week with my new-to-me car, and I'm very happy. I would definitely work with Chris again. The finance side of things was a little trickier since I'm out of state, and there were some mistakes calculating excise tax, but they figured it out. The financing itself was incredibly easy, with no added fees. I do wish that they would have provided information and terms about the add on options (maintenance package, gold plus warranty, zurich protect) in advance so I could have made a more informed decision. I understand not giving the price of these things in advance since they can be negotiated, but I would have liked to know the terms and what they included beforehand. I am happy with my beautiful, new (to me) car! Chris was very nice and the other people I interacted with were nice too. One salesperson even helped me set up Android Auto after my purchase bc I was struggling with my phone settings. More

Chris was outstanding! He really helped us focus in on features that were important to us and the vehicles that provided those features. No hard sells. No pressure. Was He really helped us focus in on features that were important to us and the vehicles that provided those features. No hard sells. No pressure. Was patient and answered all our questions. We would buy another car from him no question! More

Easy to deal with. Very informative and no pressure. A pleasant experience overall. The whole process was comfortable. Very informative and no pressure. A pleasant experience overall. The whole process was comfortable. More