Annapolis Subaru

Great place, nice friendly people Michele was great and very helpful in every way, I will absolutely return to her for another car very helpful in every way, I will absolutely return to her for another car More

The process was smooth with no issues. Subarus are well designed and implemented vehicles. In the midst of a busy Saturday, the whole team got us out pretty quickly. Subarus are well designed and implemented vehicles. In the midst of a busy Saturday, the whole team got us out pretty quickly. More

Everyone was very friendly, knowledgeable and helpful. I got a great deal on the exact car I was looking for. I got a great deal on the exact car I was looking for. More

My car buying experienced at Subaru was fantastic, but my experience at the Service Department was the opposite. Cliff Wiggins is exceptional. His knowledge of the vehicle, assistance, and professionalism experience at the Service Department was the opposite. Cliff Wiggins is exceptional. His knowledge of the vehicle, assistance, and professionalism are top notch. His communications skills are excellent - he promptly returned my calls/texts. I would certainly recommend Cliff to others. The Service Department needs improvement. Shortly after purchased my 2025 Outback, I discovered that the driver side door molding by the sideview mirror had a dent in it. I brought it in to the dealership and they agreed to have it fixed, which they said would be easy, but it may take a week or two to get the part. While the part arrived the next day, it took me three visits, 6 hours of my time, and ultimately I was without my new car for a day and a half. I was surprised to find that communication was poor, customer service was lacking and the department appeared to be poorly managed. More

The buying experience was very pleasant. James and the team ( Tom, William, and Dave ) all worked together seamlessly and with good humor to assist us. I was impressed with everyone’s enthu James and the team ( Tom, William, and Dave ) all worked together seamlessly and with good humor to assist us. I was impressed with everyone’s enthusiastic support of one another. Nice work, everyone. More

Clif Wiggins was exceptional, patient, and knows Subaru car details and actively works to ensure we get briefed on the features extensively. He didn't oversell anything, but we could tell he's a fan of Sub car details and actively works to ensure we get briefed on the features extensively. He didn't oversell anything, but we could tell he's a fan of Subaru, which is a great balance. He lets the car sell itself when needed, but let us in on information when we weren't sure and needed his advice. He made the whole process stress free, and enjoyable. We appreciated his honest and approachable style, and not hounding us after visiting the dealership the first time. He made us feel in control the whole time, and never lost his composure even when very busy. Also, the finance manager (Marissa Leach) was a pleasure to work with, and we enjoyed her bubbly personality. The car was an excellent buy in our estimation, but the whole process was made better by the people working there. Thanks for the great experience! More

Everyone I came in contact with was friendly, Informative and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best and efficient. Above and beyond my expectations. Special thanks to Susan and Marisa for their kindness, assistance and overall experience. Best car buying experience by far in 40 years. Grateful. Thankyou More

David was very thorough and explained the process making it easy to get my Subaru forester smooth & easy process :) it easy to get my Subaru forester smooth & easy process :) More

David Winters is a trained negotiator when coming to an agreement on the vehicle price (Out the door). Contacted General Manager on the last day of December to close the deal. 2023 CPO Subaru Forester agreement on the vehicle price (Out the door). Contacted General Manager on the last day of December to close the deal. 2023 CPO Subaru Forester at 16,000 miles was spotless on the outside, clean and detailed in the inside. Fluids were topped off. David was kind and friendly. He explained the process and the paperworks to complete the sale. Business manager was friendly and knowledgeable. He was respectful when we declined the extended warranty. I highly recommend Annapolis Subaru for the outstanding sales and service. The entire staff was wonderful and easy to deal with. Of the eight dealerships that I have bought vehicles in the past years, Annapolis is in the top two, after Mercedes Benz. Thank you Annapolis Subaru. More

Customer service was excellent! Susan did a wonderful job and really explained everything perfect for us. Susan did a wonderful job and really explained everything perfect for us. More