Antwerpen Hyundai Catonsville

Very prompt and helpful service. Steven was incredibly helpful and knowledgeable. A very painless experience. helpful and knowledgeable. A very painless experience. More

Hyundai was a good car but your Sales Department wasn't. Been working with some sales and they kind of Lies , Rude , Fruad and much more. Got a BRAND NEW car out for 46 days already and still missing parts Been working with some sales and they kind of Lies , Rude , Fruad and much more. Got a BRAND NEW car out for 46 days already and still missing parts that already paid in window sticker. I have to contact them back again and again in the first 30 days after that all been silent , nobody contact me back with any updates of my missing parts. Before they get you money they will promise you anything ( ex , the missing parts will come tomorrow , you can come pick up next day , I can order them with overnight shipping ) , After they got your money they will treats you like a stupid person. You just have to beg for the help. If you want more answer on the phone , they just going to hang up the line !!! More

Pleasant, courteous and attentive. Service per was able to inform me of minor needs, such as wipers an air filter. I spent minimal time waiting for completion of my service to inform me of minor needs, such as wipers an air filter. I spent minimal time waiting for completion of my service More

I've been leasing from Antwerpen for years. I had been going to another location but switched to the Catonsville location for this current lease because I was not satisfied with the customer service I had going to another location but switched to the Catonsville location for this current lease because I was not satisfied with the customer service I had been receiving at Clarksville. Brought my Santa Fe to the Catonsville location for routine service and a couple of concerns. From my short experiene so far, Catonsville really pays attention to the customer, especially ones who have been loyal customers like myself, with Hyundai. Patti, in the service department was terrific! She listened to my concerns and made sure she wrote down what I said so the technician had my exact words. She kept me up to date on how long it would be. Cant say enough good things about her! More

Very helpful from beginning to end. Started with Corey our sales person and ended with Yessica in financing. Thank you both so very very much. our sales person and ended with Yessica in financing. Thank you both so very very much. More

Awesome Customer Service! Everyone wS friendly and kind! I Loved it! I Loved it! More

Part of my service was not completed and I received the wrong information as to why. I didn’t receive a call when my vehicle was done. I was told a multi point check was completed and fluids were topped of wrong information as to why. I didn’t receive a call when my vehicle was done. I was told a multi point check was completed and fluids were topped off but the paperwork was not filled in so it was deleted from the work order. When I checked my vehicle my fluids were at the level as they were prior to me dropping my car off so it was not completed as I was told. More

The battery discharge warning came on while I was driving and I am wondering if this has anything to do with the Multi Fuse Rep. Kit recall that I just had done on 6/25? and I am wondering if this has anything to do with the Multi Fuse Rep. Kit recall that I just had done on 6/25? More

smooth and seamless. Tyrone even drove me to my bank to get the cashiers check for my down payment get the cashiers check for my down payment More

Technician discharged battery so car needed to be left overnight. Next day battery was charged but left uncovered along with paperwork. Advisor tried her best. overnight. Next day battery was charged but left uncovered along with paperwork. Advisor tried her best. More