
Antwerpen Hyundai Catonsville
Baltimore, MD
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:30 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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Lily in the service department was awesome. She called me when my radio came in and was able to get me in the same day! Which I appreciated very much! when my radio came in and was able to get me in the same day! Which I appreciated very much! More
Service performed as expected - no issues. Minus one star for relentless pestering for surveys and ratings. Survey is too long, didn't complete. Not sure I will return. for relentless pestering for surveys and ratings. Survey is too long, didn't complete. Not sure I will return. More
Jason in service has been so good at keeping me informed on my car. Maurice the manager has really gone out of his way to make me smile. on my car. Maurice the manager has really gone out of his way to make me smile. More
Introduced new issues when trying to fix one and on top of it, they tried to convince me that it is normal. Gave my car for steering repair which makes rubbing sound while turning the steering. They have f of it, they tried to convince me that it is normal. Gave my car for steering repair which makes rubbing sound while turning the steering. They have fixed it but introduced new problem to steering wheel. Now the steering wheel is loose and makes 'tuk tuk' sound while turning left and right. I was very upset with the repair and left the car with them to fix that issue. Its been a week and they tried to convince me saying it is normal to which I didn't because when the new issue was introduce by the repair. Hoping to get it fixed. More
I have work (Paint issue)that is suppose to be covered under warranty, however I can’t get anybody to return my phone calls to schedule The appointment. And when I email I try and get something in writing under warranty, however I can’t get anybody to return my phone calls to schedule The appointment. And when I email I try and get something in writing from Hyundai and they won’t give me anything in writing even though verbally they have told me it will be covered. I get the feeling they’re trying to push me away hoping I will forget about the issue and not call back. More
Excellent service writer. Service was done promptly. He kept me informed about what was being done and the pricing. I was surprised that they didn't wash off the car though. kept me informed about what was being done and the pricing. I was surprised that they didn't wash off the car though. More
The staff was welcoming,, warm and attentive to me and my husband. The Dealership was clean. Thank you! The entire experience was great and I will recommend this Antwerpen location 👍 husband. The Dealership was clean. Thank you! The entire experience was great and I will recommend this Antwerpen location 👍 More
Joel Williamson was great. I loved the fact that he was patient with me and I was able to purchase a very nice SUV. Joel has great customer service and was well knowledgeable about my vehicle, his years of patient with me and I was able to purchase a very nice SUV. Joel has great customer service and was well knowledgeable about my vehicle, his years of experience was evident!. More
Service was good, but calling for an appointment was a nightmare. Everytime I called someone would hang up the phone. I had to just come in. Why send me a notice that I'm due service but not answer the ph nightmare. Everytime I called someone would hang up the phone. I had to just come in. Why send me a notice that I'm due service but not answer the phone to schedule it. Waiting for a part to complete my service. Thank you More
This is the second time I have purchased vehicles (two this time in the same day) from this dealership and have been more than satisfied!!! The salesman Tom Clarke responded in an extremely timely manner this time in the same day) from this dealership and have been more than satisfied!!! The salesman Tom Clarke responded in an extremely timely manner and saw that all my specifications were met. We were traveling a very long distance and did not want to arrive to find our deal was not as we had discussed. In fact, Tom was ready and waiting for us!!!! Great customer relations and would purchase another vehicle without a doubt and will highly recommend this dealership to everyone I know. The trip from New Jersey was well worth it!!!! More