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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
367 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 367 reviews

September 27, 2025

Excellent service great people always willing to go the extra mile for customers I will continue to go back More

by SOCCERPUIG2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2025 -

Archer Volkswagen responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Archer Volkswagen.

September 26, 2025

Jin got the work done promptly and applied the discounts. Pulled the vehicle up while I paid. More

by hardinjg123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Archer Volkswagen responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Archer Volkswagen. We look forward to having you as one of our valued customers for many more years to come!

September 26, 2025

Very good service and attention. Mr Jin always give the extra mile in customer service More

by enlaceca
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

September 26, 2025

It was my first time here but they made process fast and easy. Definitely will recommend to others. More

by ashleyvillamarin02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 26, 2025 -

Archer Volkswagen responded

Thanks for sharing about your experience with Archer Volkswagen. We appreciate your business and hope to see you again soon!

September 24, 2025

It was good experiance. They were so nice to us and they did the job quickly. Thank you. More

by Hilal Yilmaz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Fosque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Archer Volkswagen responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 23, 2025

Perfect service Good servce from Edward Easy to buy a car with archer Very attentive More

by carpreau.pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edward Demars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Archer Volkswagen responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

September 23, 2025

overall great place to shop at. excellent service and insights. knowledgeable and patient. Was able to review and take time to make a considerable purchase More

by michael.pattison12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2025 -

Archer Volkswagen responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Archer Volkswagen!

September 20, 2025

Service Rep did not communicate clearly. Appt 7am - asked when car will be ready was told lunch time. For me that is between 12pm and 1pm. Got a service email estimate noting a promised ti More

by mppena13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jin Cai
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 24, 2025 -

Archer Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Sep 24, 2025 -

Archer Volkswagen responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 20, 2025

Helpful even though understaffed. Pleasant and willing to explain all the options. Would recommend for sure More

by ianccp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 21, 2025 -

Archer Volkswagen responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Archer Volkswagen to be a positive one. Please don't hesitate to reach out if you need anything else.

September 19, 2025

Jin was amazing and extremely helpful! ! He made and an extremely stressful and terrible day so much better just by being kind and as helpful as he could possibly be. Very grateful we encou More

by Kara Sauceda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2025 -

Archer Volkswagen responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Archer Volkswagen.

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