Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.6
442 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
Contact Dealership
View Awards

10400 Southwest Fwy

Houston, TX

77074

Directions

By Type

Showing 442 reviews

June 02, 2026

I have no problems every time service is great all the time i.come here More

by kenray3180.krtj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 02, 2026 -

Archer Volkswagen responded

Thank you for bringing your Jetta in regularly. We’re glad Jin and the team continue delivering great service every visit. We appreciate your ongoing loyalty and look forward to helping you again.

May 31, 2026

George Ybarra did an outstanding job with my Taos. He actually got the job done sooner than I expected. More

by bjbell818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2026 -

Archer Volkswagen responded

It’s wonderful to hear George delivered exceptional service on your Taos and finished the work sooner than you expected. We appreciate you bringing your Volkswagen in for service and hope to assist with any future needs.

May 29, 2026

Cory, George, and Jin are very responsive to and considerate of my needs. They go above and beyond what is "required", and are always willing to work with me to come up with a satisfactory solution More

by ghmartin7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ivan (technician and "GTI expert")
Report | Print
May 29, 2026 -

Archer Volkswagen responded

Thank you for trusting our Volkswagen service department for over 20 years. Cory, George, and Jin appreciate your recognition and enjoy finding creative solutions to meet your needs. We look forward to supporting your vehicle’s care in the years ahead.

May 29, 2026

I had a great experience the first time it took less then 4hr everybody was very nice and professional More

by gewj123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Terramiggi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Habib Benkirane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2026 -

Archer Volkswagen responded

Thanks for letting us know about your great visit. We’re glad everything wrapped up in under four hours and our team treated you professionally. Enjoy your new Volkswagen Taos!

May 29, 2026

Jin is always a great rep. I am thankful for his help every time I go. More

by ron.g.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2026 -

Archer Volkswagen responded

It’s wonderful to hear that Jin provides dependable support with each visit. Thank you for sharing your experience and for choosing us time after time.

May 28, 2026

buena atencion con los clientes excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente excelente More

by robertgut83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Turcious
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2026 -

Archer Volkswagen responded

It’s wonderful to hear our team provided excellent attention during your Tiguan service. We appreciate your 5-star rating and your kind feedback.

May 27, 2026

Exceptional customer service by Jin. He's always helpful and professional. He had me in and out. More

by nhouston88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 27, 2026 -

Archer Volkswagen responded

We’re thrilled to hear Jin provided such helpful and professional support and got you in and out quickly. It’s great to know our Volkswagen service met your expectations. Thank you for choosing us, and we look forward to assisting you again.

May 25, 2026

First time at this dealership and my service advisor, Ivan, was extremely friendly, professional, and informative throughout the entire visit. He made the process smooth and stress-free from start to fin More

by S Hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 25, 2026 -

Archer Volkswagen responded

Thank you for sharing your feedback. We’re delighted Ivan made your first service visit stress-free and that your oil change and tire rotation were handled so efficiently. We appreciate your recommendation and look forward to supporting you and your Volkswagen Atlas again.

May 23, 2026

George was very helpful and explained the process and made sure I was taken care of. More

by dtrevino39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 23, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience with George during your Volkswagen Atlas Cross Sport service. We’re glad he walked you through the process and made sure you were taken care of.

May 21, 2026

Cory, Ivan and the rest of the crew really get things done as promised. ARCHER VW SOUTHWEST FRWY in Houston TX. are top notch in my book. More

by gracieortiz64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier lady 5 stars
Report | Print
May 21, 2026 -

Archer Volkswagen responded

We’re delighted to know Cory and Ivan delivered exactly what they promised for your Volkswagen Atlas service. Thank you for recognizing our team’s efforts in Houston. We appreciate you choosing us and look forward to serving you again.

1
2
3
...
45