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Archer Volkswagen

Houston, TX

Overview
Employees
Reviews
Vehicles
4.5
410 Reviews
If you're looking for a dealership that knows what it's doing, swing by Archer Volkswagen. We've been in the business since our dealership was founded in 1956 by Robert P. Archer. We're still family-owned and operated, and you'll feel like family when you're here. Our mission is to get you the perfect Volkswagen for your needs and wants, for the best price possible.
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10400 Southwest Fwy

Houston, TX

77074

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Showing 410 reviews

April 25, 2026

On a recent visit I was handled promptly and professionally. It is very convenient to have all information about my car on their computer including recalls and scheduled service. More

by ewat2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2026 -

Archer Volkswagen responded

It’s great to hear our team handled your Volkswagen Jetta promptly and professionally. We’re glad the digital records made reviewing recalls and scheduled service effortless. We look forward to assisting you again.

April 24, 2026

A positive is the service people are kind. A pre-scheduled oil change took over 2 hours which is far too long, even with a multi point inspection. Facility needs updating, almost seems shutdow More

by hume.colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ivan Wong
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2026 -

Archer Volkswagen responded

We're sorry to hear about your experience, Colin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

Apr 29, 2026 -

Archer Volkswagen responded

We're sorry to hear about your experience, Colin, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns.

April 24, 2026

Dealership maintenance with previous lease and Sales and Customer Service support with new lease were excellent. More

by florencetrisch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2026 -

Archer Volkswagen responded

Thank you for recognizing our maintenance team’s work on your previous lease and our sales and customer service support on your new Volkswagen. It’s gratifying to hear these departments helped you so effectively. Ricardo appreciates your feedback and hopes you enjoy many miles in your new ride.

April 20, 2026

George was so very helpful and fast! He met me right away and communicated with me throughout the service. More

by jnette819
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Archer Volkswagen responded

It’s great to hear George was so prompt and kept you informed throughout your Volkswagen Taos service. We appreciate your five-star rating and look forward to assisting you again soon.

April 20, 2026

I normally do not have to return my vehicle for more service within 48 hours, but unfortunately that is what I am currently doing. More

by Warejb2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 21, 2026 -

Archer Volkswagen responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly.

April 20, 2026

Jin was phenomenal. He exceeded my expectation and got everything done in a timely manner. Would recommend to anyone looking for A+ service. More

by NGUYENLYNA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2026 -

Archer Volkswagen responded

It’s fantastic to hear Jin exceeded your expectations by completing your Volkswagen ID.4 service so promptly. We appreciate your recommendation and look forward to assisting you again.

April 19, 2026

Great and kind atmosphere and service. Also it was very Smooth service despite of weekend! More

by bemiko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2026 -

Archer Volkswagen responded

Thank you for sharing your experience with our Volkswagen Taos service. We’re happy to know our team created a friendly atmosphere and kept things running smoothly on the weekend. Jin will be thrilled to hear your kind words.

April 18, 2026

Great dealership! Decent service. The lounge needs to be updated. More space for customers who need to work while they wait. More

by jocelynjackson17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2026 -

Archer Volkswagen responded

Thanks for sharing your thoughts about your experience with Archer Volkswagen. We appreciate your business, Jocelyn, and hope to see you again soon!

April 18, 2026

Fast good service. Friendly staff. Clean facilities and free beverages while waiting. Well lit, nice. More

by L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ivan Wong
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 18, 2026 -

Archer Volkswagen responded

Hello! Thank you for noting the quick service and friendly staff during your Volkswagen Golf R visit. We’re glad you found our facility clean and enjoyed the complimentary drinks in our well-lit waiting area. We look forward to assisting you again soon.

April 17, 2026

The service department here was incredibly patient. I had a hard time clearly explaining the issue with my car, but they really took their time to listen, thoroughly inspect it, and pinpoint exactly wh More

by alexisobidi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jin Cai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 17, 2026 -

Archer Volkswagen responded

What a pleasure to hear our service team took the time to listen, inspect your Volkswagen Atlas Cross Sport, and explain each step until you felt confident. We’re grateful you chose us for service and glad our approach exceeded your expectations. We look forward to supporting your vehicle care needs in the future.

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