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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,430 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,430 reviews

August 25, 2022

Thank you for the excellent service and the “can do” approach to meeting my vehicle service needs. The service and the consistently pleasant and positive attitude displayed by the service team are secon More

by JMTRAVIS1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
Aug 26, 2022 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Buick GMC Team

August 25, 2022

Shelley was awesome made everything quick and easy on the car i wanted gave me a great deal More

by Asegura4470
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

Arlington Heights Buick GMC responded

Reviews like yours are truly a breath of fresh air! The member of the team you have mentioned is truly an invaluable asset and we appreciate everything that they do. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Sincerely, The Arlington Heights Buick GMC Team

August 23, 2022

Chris was our sales rep and Michael was the sale manager. They were both extremely honest, patient and more than fair in helping us get to a deal that worked for both sides. There is obviously a g More

by Maria E.
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Aug 24, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to write such great feedback, Maria. Our primary focus is to provide each and every customer with exceptional service, and we are extremely happy to hear that Chris and Michael were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

I stopped at the dealership because a back passenger side light was on.. Thought it might be a brake light and Brian checked it right away as he wanted to be sure I was safe. I really appreciate him. More

by bcb186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for the great feedback! We are so happy to hear that you have enjoyed your visit here at our dealership! Brian is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

everything was good, car is nice salesman was polite. good experience overall. thank you- oscar More

by oscar.faj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Oscar, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

August 22, 2022

The staff at Arlington Heights Buick / GMC were great to work with. Chris Lahey was very knowledgeable and his experience showed. From start to finish, the process was very smooth and we were very pleased More

by jellis92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Aug 22, 2022 -

Arlington Heights Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Chris really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

August 21, 2022

Down from Wisconsin to buy vehicle/Robert was great / no pressure- follow up was an extra/ highly recommend this dealership More

by bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for your great review, Bob! We're glad to have Robert on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

August 21, 2022

The dealership was clean the staff was amazing and the process was fast overall I was pleased More

by rafaelcosiojr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Rafael, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Arlington Heights Buick GMC Team

August 21, 2022

Very Patient and efficient. Explained everything in detail. Appreciate their time and kindness. Nice people to work with. More

by siripalmerin
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day. Sincerely, The Arlington Heights Buick GMC Team

August 20, 2022

Brian took good care of my concerns as he was very thorough and provided excellent customer service. Thank you! More

by Jetta1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
Aug 22, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

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