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Arlington Heights Buick GMC

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.9
5,417 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,417 reviews

March 19, 2022

El señor César Martínez nos trató muy bien también el señor Tony. No pude creer que salí de aquí con una nueva Silverado. El señor César y sus jefes lo hicieron todo posible. Muchas gracias More

by diazalez1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk, Tony Audino
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Mar 22, 2022 -

Arlington Heights Buick GMC responded

Apreciamos sus amables comentarios. ¡Esperamos verle de nuevo en un cercano futuro! Sinceramente, The Arlington Heights Buick GMC Team

March 19, 2022

Shelley was professional, reliable, honest and has the best customer service in town, hands down. More

by adam.markman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2022 -

Arlington Heights Buick GMC responded

Hi Adam, and thanks for the great feedback! We're very happy that Shelley was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

March 19, 2022

Service is always done professionally. Chis had a positive personality and was very nice. Love the complimentary car wash. More

by Apeter428
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Szwec
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Mar 22, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and I am glad that this was the case with you. Please let us know if we can help you with anything else, thanks. Sincerely, The Arlington Heights Buick GMC Team

March 18, 2022

We drive over 1 hour to go to this gmc. They are always fair and very professional. I will always buy our cars here. Great customer service. More

by michelle.fregeau815
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Arlington Heights Buick GMC responded

Michelle, thank you for the feedback! We are happy to hear about your positive experience at Arlington Heights Buick GMC, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Arlington Heights Buick GMC Team

March 18, 2022

Quick and easy process, very helpful with any questions we had through out our purchase More

by juniorvalencia45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Report | Print
Mar 21, 2022 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Buick GMC Team

March 17, 2022

Hands down the best customer service/experience I’ve had when getting work done on a vehicle, all thanks to buddy!! More

by Ptkuef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Buddy Hopkins
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Mar 17, 2022 -

Ptkuef responded

Great experience. Buddy was extremely helpful and eager to get me out as quick as possible.

March 17, 2022

Everyone was very friendly, accommodating, and helpful in every way. Best customer service I’ve had. More

by NETT0310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Shenk
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Mar 18, 2022 -

Arlington Heights Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming in to see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Arlington Heights Buick GMC Team

March 17, 2022

The process to buy my 2019’Regal GS went amazing! The sales guy Cesar went above & beyond to make this deal work. Then when I went in to talk to Mike in financing to close on the deal he was extreme More

by gstornello30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2022 -

Arlington Heights Buick GMC responded

Thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Cesar and Mike went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Arlington Heights Buick GMC Team

March 17, 2022

Brian Poteracki was excellent. I made a note to contact him directly the next time I need service. More

by 001295
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Poteracki
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Mar 17, 2022 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Brian was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, The Arlington Heights Buick GMC Team

March 15, 2022

Cesar made ordering a car as easy as it could be and was helpful through the whole process. When it is time to buy my next new car I’m going back to Cesar. More

by austinwatts
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Report | Print
Mar 16, 2022 -

Arlington Heights Buick GMC responded

Hello Austin, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Cesar was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Arlington Heights Buick GMC Team

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