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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,381 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,381 reviews

January 05, 2022

Chris Lahey was superb. Throughout the sales process he was very professional, forthcoming, honest, and to the point. Additionally, he knew the features of the car inside and out. It was a pleasure to wor More

by JB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Audino
Jan 06, 2022 -

Arlington Heights Buick GMC responded

We loved reading this review! Happy customers are our aim, and it appears Chris and Tony really hit the bullseye. We’ll make sure to share your experience with them, and if you have any further questions or worries, we’re always available to help. Sincerely, The Arlington Heights Buick GMC Team

January 05, 2022

Great team! Everyone was very accommodating and helpful! Shelley is a very knowledgeable person. She answered all my questions and provided me with pertinent information about the vehicle I was interested More

by sophieleonard799
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Arlington Heights Buick GMC responded

Thank you for your great review, Sophie! We're glad to have Shelley on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

January 04, 2022

Eliot was fantastic, start to finish! I would definitely recommend him to everyone in the market for a new vehicle. More

by BDAVIS34
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2022 -

Arlington Heights Buick GMC responded

Thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Eliot was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Arlington Heights Buick GMC Team

January 03, 2022

Eliot Pergricht my sales consultant was great to work Eliot Pergricht my sales consultant was great to work with. Dan Szwec handled the paper work professionally and effortlessly even when the plate issu More

by wferrarigm
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Buick GMC Team

January 03, 2022

Great service at Sullivan gmc ...worked with Ryan on the purchaseGreat job by him as well More

by daveylipps
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2022 -

Arlington Heights Buick GMC responded

Congratulations on your new vehicle, Davey. Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your experience with Ryan was so positive. We do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Sincerely, The Arlington Heights Buick GMC Team

January 02, 2022

I didn’t have good experience with GMC service because of Schaumburg location. But this one was very nice. Great service. Quick right to The point. Buddy was very helpfull. Thank you guys. More

by snur1980
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Buddy
Jan 04, 2022 -

Arlington Heights Buick GMC responded

Thanks for your outstanding review! We're very happy to hear that Buddy was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 31, 2021

Joel Gallardo helped me get my dodge promaster and he went above and beyond to make sure that everything was correct with my vehicle! I would definitely recommend my family and friends to Joel! Thank you More

by tattoo4aliving
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joel E. Gallardo
Jan 03, 2022 -

Arlington Heights Buick GMC responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Arlington Heights Buick GMC Team

December 31, 2021

Shelley did an amazing job helping find the right car for me. Very efficient and quick. I felt really comfortable while she was walking me through the process. More

by jc30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Arlington Heights Buick GMC responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Arlington Heights Buick GMC Team

December 30, 2021

Chris was polite and went out of his way to explain what needed to be done and schedule a convenient return visit for additional work to be completed under warranty. More

by Carolann.hill87
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Parisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 31, 2021 -

Arlington Heights Buick GMC responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Buick GMC Team

December 29, 2021

Great service department. Mike Bakers management success is demonstrated in its team. Customer interface is always polite and professional. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zaia Zail
Dec 30, 2021 -

Arlington Heights Buick GMC responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Arlington Heights Buick GMC Team

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