Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Buick GMC
Arlington Heights, IL
5,444 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,445 reviews
July 02, 2025
I cannot express enough how grateful I am for Shelley at Arlington GMC Buick. After a heartbreaking experience with three different dealerships who ran my credit without authorization—despite me clearly exp Arlington GMC Buick. After a heartbreaking experience with three different dealerships who ran my credit without authorization—despite me clearly explaining I was in a difficult situation and currently without a car—I felt completely defeated. Some were even rude and dismissive, with one salesperson yelling at me and refusing to help because I “didn’t seem serious.” Then I called Shelley. I was emotional and overwhelmed, but she took the time to truly listen. She treated me with empathy, patience, and complete professionalism. Within ONE DAY, she got me into a car. She went above and beyond to make sure I felt comfortable and informed throughout the entire process. Her communication was excellent, and I never once felt pressured or overlooked. It honestly felt like I had someone in my corner who genuinely cared. Thanks to Shelley, I’m back on the road—and I couldn’t be happier with my experience. Arlington GMC Buick provides top-tier hospitality, and Shelley is a shining example of what car sales should look like. I will absolutely be returning to work with her again in the future. Thank you, Shelley! More
by Victoria Ramirez
Employees Worked With
July 01, 2025
Cesar and Mike were both great. I went in with 3 kids ranging from 16-1 and we were able to get a deal done quickly and efficiently. I went in with 3 kids ranging from 16-1 and we were able to get a deal done quickly and efficiently. More
by NaomiRice
July 01, 2025
GMC in Arlington Heights has quality cars and friendly service. It was pleasant to do business with them. service. It was pleasant to do business with them. More
by mehimthey
July 01, 2025
Did everything online and phone and it was super easy Drove 3 hours to pick up my car because of better prices at Arlington Heights Buick Fast and friendly Drove 3 hours to pick up my car because of better prices at Arlington Heights Buick Fast and friendly More
by karen.bussing
Employees Worked With
June 30, 2025
Kevin was great to deal with. Got me the truck I wanted and the pricing was up front and honest! Got me the truck I wanted and the pricing was up front and honest! More
by Sharpieferrari
June 30, 2025
Kevin is the best car salesman he was very honest no lies. And we only was there for about a hour i would recommend him to everyone.other car places was all lies just to get us in but Kevin did the job lies. And we only was there for about a hour i would recommend him to everyone.other car places was all lies just to get us in but Kevin did the job 100 stars from me. More
by MrsadamsCl
Employees Worked With
Other Employees :
Also don't remember manger name but couldn't have gotten it done without him
June 28, 2025
Kevin Fortman provided exceptional service, genuinely wanting to assist me in my urgent situation, and securing the best possible trade-in value for my vehicle. Hands down the easiest transaction I’ve ev wanting to assist me in my urgent situation, and securing the best possible trade-in value for my vehicle. Hands down the easiest transaction I’ve ever experienced. Would recommend to all my friends and family More
by Bearsfan705
Employees Worked With
June 28, 2025
Out of all my vehicle purchases this was the easiest. Will refer to a friend. five stars Will refer to a friend. five stars More
by djohns012
June 27, 2025
I bought my first new car from Buick Sullivan and the experience was awesome! My mom has bought several cars from this dealership and suggested I work with Victor based on all of her past transactions… I experience was awesome! My mom has bought several cars from this dealership and suggested I work with Victor based on all of her past transactions… I can now see why she keeps going back! Everything was perfect… I felt I got a very fair deal… Communication was smooth and easy. Victor was very knowledgeable when reviewing the new 2025 Buick Envista I purchased. The finance department was also great to work with and thoroughly explained everything. Victor even put a giant bow on the car for me! Thank you again for everything. I love my new car! More
by Natalie_raitano
June 26, 2025
I had a great experiance at Arlington Heights Buick GMC when looking for a new car. The dealership had several options of certain vehicles that I was interested in and all of the staff that I interacted wi when looking for a new car. The dealership had several options of certain vehicles that I was interested in and all of the staff that I interacted with were attentive and helpful. The salesman was super knowledgeable about the cars, showed extreme patience, and willingness to take the time to make sure I was happy. I would highly recommend the dealership and especially Steven for anyone looking for a new car. More
by Jaclyngreene712
