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Arlington Heights Buick GMC
Arlington Heights, IL
5,416 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs.
Services:
• New GMC and Buick Cars
• Used Cars
• Largest Selection of Used SUVs
• Award Winning Service
• All Makes and Models
• Sell us Your Car
• Leasing and Financing
• Fleet of Complimentary Loaners
We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years!
Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life.
Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
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Showing 5,416 reviews
July 31, 2021
Brought my car for service and a tire repair, add a license plate bracket and replace batteries in my remotes. They did a nice job and gave me a car wash too! license plate bracket and replace batteries in my remotes. They did a nice job and gave me a car wash too! More
by Laura
Employees Worked With
July 31, 2021
Very polite, accommodating and efficient. I purchased my Buick at Sullivan and have always had service done there. They explain what needs to be done and do the work in the promised amount of time. Buick at Sullivan and have always had service done there. They explain what needs to be done and do the work in the promised amount of time. More
by TINA.CANTRELL
Employees Worked With
Dean Fay
July 30, 2021
It has been a pleasure to work with Shelly. She was so efficient and took all the time we needed to show us everything about our new terrain efficient and took all the time we needed to show us everything about our new terrain More
by rac20723
July 30, 2021
negotiated price very nicely , YOU ARE NOW forcing me to leave a long review! I said everyone was nice and accomodating and it didnt take forever like it usually does leave a long review! I said everyone was nice and accomodating and it didnt take forever like it usually does More
by MARGIEL59
Verified CustomerJuly 30, 2021
The service here has always been absolutely incredible. I was helped immediately and was provided a rental car in no time. My car was fixed in a timely manner and I have had no problems since. Dean was amazi was helped immediately and was provided a rental car in no time. My car was fixed in a timely manner and I have had no problems since. Dean was amazing and friendly and I will absolutely be coming back to work with him again. Great job! More
by Anonymous
July 30, 2021
Shelly Barr was amazing, as was Danny the manager. The porters were not great. Shelly was trying to clean up a scuff on my seat and they made fun of her and didn’t help. I would absolutely come back for porters were not great. Shelly was trying to clean up a scuff on my seat and they made fun of her and didn’t help. I would absolutely come back for Shelly and dan but the porters:service guys were not nice or helpful. Also one of the salespeople, Eliot has part of the group that mocked Shelly for helping me. More
by Angie
July 30, 2021
This is the second car we have purchased from Shelley. We were very pleased with the service she gave us. We highly recommend Shelley Barr and Arlington Heights Buick/GMC. We were also extremely plea We were very pleased with the service she gave us. We highly recommend Shelley Barr and Arlington Heights Buick/GMC. We were also extremely pleased with our interaction with Mike Audino and Mike O’Connell. Everyone at AH Buick/GMC is friendly, knowledgeable, and helpful. More
by Gail
July 30, 2021
I have always brought my car here for service. They really do honor their appointment times and do the work in a timely manner. I feel confident that when I leave there my car is in tip top shape. really do honor their appointment times and do the work in a timely manner. I feel confident that when I leave there my car is in tip top shape. More
by littletiger2
Employees Worked With
Dean Fay
July 30, 2021
Always a pleasant atmosphere, friendly staff, professional, courteous, & Knowledgeable. The only problem is they used to have loaner vehicles and now since the owner has changed it is no longer professional, courteous, & Knowledgeable. The only problem is they used to have loaner vehicles and now since the owner has changed it is no longer available to their customers. That was always a plus in my mind. I came to them this time for an oil change and other problems were found. I waited 6 hours to have the car receive the oil change and also a new starter. I await the new tire need. Dean was attentive always updated me as to the work being done. He was so sorry for me to have to wait so long. He asked if they could take me home or get me lunch. I just wanted to wait as long as was there. More
by judy
Employees Worked With
Dean Fay
July 30, 2021
Chris Parisi and Mike Baker always provide me with a strong feeling excellence. I trust both of them whenever service is needed on my car. The repairs are finished in an appropriate time and the workm strong feeling excellence. I trust both of them whenever service is needed on my car. The repairs are finished in an appropriate time and the workmanship is outstanding. Having confidence in the dealer is quite important to me. More
by Mark
