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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,420 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,420 reviews

December 09, 2019

Better Service than any other Autogroup I'll be honest...I do my homework when car searching. I visited many different dealers owned by Rohrman, Napelton, etc. Nothing compared to the servi More

by EHALLETT08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez
Dec 10, 2019 -

Arlington Heights Buick GMC responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Dan Szwec, General Sales Manager

December 09, 2019

Shane & Phil are rockstars! Shane was so patient, kind & understanding of all my needs and wants. You can tell he really cares about his customers. I hope he’s still there whe More

by LOSURDO80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Pilny, Shane Hernandez-Garica
Dec 10, 2019 -

Arlington Heights Buick GMC responded

Thanks for the great feedback! We're very happy that Shane was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, Dan Szwec, General Sales Manager

December 09, 2019

Best dealership I have ever dealt with This is my 3rd car purchase at Sullivan and plan to continue this relationship for a long time. Great selection of vehicles; they really work with the More

by makikam73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Sullivan Buick GMC. We can’t wait to see you for your next servicing appointment! Sincerely, Dan Szwec, General Sales Manager

December 08, 2019

Warm and Friendly A wonderful person, very knowledgably. She was a great person easy to talk to and a great listener, She did everything and more to help me out. More

by My new car
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2019 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact or visit us if you need anything else. Sincerely, Dan Szwec, General Sales Manager

December 07, 2019

The staff is very helpful. They offer many lease options 24,36,39 and even 48 months. Negotiation with them is a pleasure, reasonable, fair. More

by Pavlo82
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2019 -

Arlington Heights Buick GMC responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Dan Szwec, General Sales Manager

December 07, 2019

No Comment Only problem is that it takes so long to go through the paperwork. Jeremy was working as fast as he could and was only slowed down by computer input. More

by HUNTER12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Woolley
Dec 07, 2019 -

Arlington Heights Buick GMC responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, Dan Szwec, General Sales Manager

December 05, 2019

We are always treated very well at Sullivan and Victor always goes above and beyond! He provides Excellent customer service! 3rd car we’ve bought from him! Great auto service too! More

by Vicki
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 05, 2019 -

Arlington Heights Buick GMC responded

Vicki, we loved reading this review! Happy customers are our aim, and it appears Victor really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, Dan Szwec, General Sales Manager

December 05, 2019

excellent Worked with me finding what I wanted in a auto and a price that fit into my budget. Friendly without any pressure easy to talk with. More

by MOONRIDER77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Szwec
Dec 07, 2019 -

Arlington Heights Buick GMC responded

We really appreciate your feedback. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Sincerely, Dan Szwec, General Sales Manager

December 05, 2019

Committed Shout out to Shelly Barr, not only did she do everything to make my experience good, she came in on her day off to get the deal made. Thanks also to More

by Joesprt319
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Tagli
Dec 05, 2019 -

Arlington Heights Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Dan Szwec, General Sales Manager

December 04, 2019

Love my Encore and Sullivan! So happy with all the features on the Essence! Jeremy was Great! Mike in finance was Great! Dan was Great! Jesus was Great! Perfection! More

by Sam
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Woolley
Dec 04, 2019 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Dan Szwec, General Sales Manager

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