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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,419 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,419 reviews

September 25, 2019

Great experience Chris spent the time and was very patient with me. Overall experience was excellent. Mike processed the finances very quickly. I would go back to this More

by billybob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Dan Szwec, General Sales Manager

September 25, 2019

The best car buying experience I have ever had Robert Baturin went above and beyond to make sure all of my needs were met. I felt like I was a VIP even before I had committed to buying here. Mike i More

by Jojeda13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Edwards
Sep 25, 2019 -

Arlington Heights Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Dan Szwec, General Sales Manager

September 24, 2019

Robert did great ! I dealt with Robert over the phone since I live three hours away..He sent me extra pictures that I requested & also checked certain things out on More

by Hoffy
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Baturin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 24, 2019 -

Arlington Heights Buick GMC responded

Hoffy, thank you and congratulations on your purchase! We are so pleased that we could make your visit easy and hassle-free, and we believe that's how every vehicle buying experience should be. We are sincerely grateful for your business! Sincerely, Dan Szwec, General Sales Manager

September 24, 2019

My experience here was really good. Everyone there is really nice and friendly. The sales person that helped us through the process, Shelley, was very helpful. She helped us get what we More

by Oliverio Vega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2019 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write this 5-star review. We strive to provide courteous service to all our guests and are glad to hear that we helped you find the car you were looking for. Please keep us in mind for your future auto needs, as our team is always here to assist you. Sincerely, Dan Szwec, General Sales Manager

September 24, 2019

Another satisfied customer Shellie is the best there is! This is the second car I’ve brought from her and I’m completely satisfied with her service that’s why I will only buy fr More

by Karyn M Bates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I just wanted to add Brain Poteracki has helped me in service a couple of times and he is good st his job made me feel at home and that’s important to me so thank you Brain!??????????
Sep 24, 2019 -

Arlington Heights Buick GMC responded

Thanks for taking the time to leave us this awesome review, Karyn! At Sullivan Buick GMC, we take guest feedback seriously and are proud to see that you drove away happy in your new car. I will share your compliments with Michael, Shellie, and the whole team. If you have any questions about your purchase, please reach out to us. Thanks, again! Sincerely, Dan Szwec, General Sales Manager

September 23, 2019

Good experience Thank you Victor for your help, it was a good experience purchasing my new car, not only Victor but other employees I was in a contact with, were v More

by Danuta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share with us, Danuta! The goal of the Sullivan Buick GMC team is to ensure a painless and enjoyable purchasing process for each of our customers. We're happy to read that you found what you wanted in such a timely manner. Please remember that we're always here to assist you with any future auto needs! Sincerely, Dan Szwec, General Sales Manager

September 21, 2019

Awesome I had a great experience definitely would recommend purchasing a car with this dealership. Shane was patient he communicated with me to let me know th More

by Nneka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Hernandez-Garica
Sep 23, 2019 -

Arlington Heights Buick GMC responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. I am happy to hear that our team worked hard enough to make your purchase completely painless. Sincerely, Dan Szwec, General Sales Manager

September 21, 2019

Thank you for helping me get into a new truck Thank you Chris lahey for all the help . These guys worked hard to get me into my new truck and took the time to stay late and help me set everything More

by Gerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lahey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Arlington Heights Buick GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Dan Szwec, General Sales Manager

September 21, 2019

Happy customer I told them what I was looking for. What was important for me to have on the vehicle. And my limit of what I can spend. And Cesar found me the perfe More

by Patricia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samantha Edwards
Sep 23, 2019 -

Arlington Heights Buick GMC responded

Thank you for leaving us this review, Patricia. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Dan Szwec, General Sales Manager

September 20, 2019

Great experience! Recently we purchased a used car and Ceaser was very helpful and made the car buying experience enjoyable and easy! Thank you for the great customer s More

by Matt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2019 -

Arlington Heights Buick GMC responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Dan Szwec, General Sales Manager

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