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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,370 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,370 reviews

June 21, 2019

Very Good Service I purchased a new to me 2016 Buick Regal from Sullivan Buick GMC and my purchase experience from start to finish was very good. I drove almost 3hrs to More

by jfdeuce1911
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2019 -

Arlington Heights Buick GMC responded

Thank you for the wonderful review and for traveling to Sullivan Buick GMC from quite a distance, we appreciate your business. Thank you again for your kind words and please feel free to reach out if you have any questions. Sincerely, Dan Szwec, General Sales Manager

June 21, 2019

Good Customer Service Experience My wife and I stopped by Sullivan Buick GMC to look at a used car we saw online. Mike Ayoub was quick to greet us, show the car, and set up a test dr More

by McKFamily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Jun 23, 2019 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Dan Szwec, General Sales Manager

June 20, 2019

WONDERFUL CUSTOMER SERVICE I have been leasing cars thru Sullivan Buick GMC for a long time and once again, have nothing but wonderful things to say about the experience I had. More

by KIDCAREDAYCARE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Woolley
Jun 23, 2019 -

Arlington Heights Buick GMC responded

Thank you for taking the time to share your feedback! I am very pleased to hear our consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase. We can’t wait to see you for your next servicing appointment! Sincerely, Dan Szwec, General Sales Manager

June 20, 2019

Many thanks to Jim Wheeler for his excellent service. We received excellent assistance and service from Jim Wheeler when we purchased our new 2019 Buick Enclave Premium SUV AWD. Jim is very thorough and More

by BELINDA.HARRISON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Wheeler
Jun 23, 2019 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Dan Szwec, General Sales Manager

June 20, 2019

Exceptional! I had a very good experience leasing my new car at Sullivan, from my salesman, Phil, to the service department . Everyone was very kind and patient More

by CONEE1951
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex In service, Mike Bott, Phillip Pilny
Jun 23, 2019 -

Arlington Heights Buick GMC responded

We are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Dan Szwec, General Sales Manager

June 19, 2019

Tremendous Service They were willing to put a popular vehicle on hold for us to drive 2.5 hrs up to take a look at. Also very flexible on the payment end when unforeseen More

by atr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lou Mostaccio, Phillip Pilny
Jun 19, 2019 -

Arlington Heights Buick GMC responded

Thank you for your kind words and congratulations on your new car! We are very happy to hear that it was a smooth process for you, as we know buying a car takes time out of your day. Enjoy your new car! Sincerely, Dan Szwec, General Sales Manager

June 19, 2019

The Best Salesman ever First let me start by saying Victor Melendez is #1 in my book. We have been buying cars from him since 2012 and every time I think I want anything oth More

by Enclave Lover
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 20, 2019 -

Arlington Heights Buick GMC responded

Thank you for your loyalty to our dealership and for taking the time to write this review. Victor’s sales excellence is always consistent, and I’m glad your experience with him supports that. We aim to turn every person that visits us into a repeat customer. Sincerely, Dan Szwec, General Sales Manager

June 18, 2019

Stayed late to accommodate us! We were planning to just take a look, so showed up at 8:00pm. We ended up making a purchase. Shelly was great and stayed past 10:30pm to make sure we More

by DLH
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2019 -

Arlington Heights Buick GMC responded

Your fantastic review was awesome to read! Congratulations on your new car. I am happy Shelly provided you with pressure-free, efficient and well-informed customer service. Sincerely, Dan Szwec, General Sales Manager

June 18, 2019

Easy buying experience Jim Wheeler was my salesman. Did not pressure me, he really serviced the sale (I came in late on a friday night too). The dealership as a whole take More

by NICHOLAS.CAMARDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bott, Jim Wheeler
Jun 19, 2019 -

Arlington Heights Buick GMC responded

Thank you for your great review, Nicholas! We're glad that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dan Szwec, General Sales Manager

June 18, 2019

1500 Sierra This is my third car with Victor and as always he never disappoints. I will recommend him to all my family and friends that are looking for a new ride More

by Transpro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Arlington Heights Buick GMC responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Victor. Please let us know if we can ever help you in the future. Sincerely, Dan Szwec, General Sales Manager

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