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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,368 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,368 reviews

May 13, 2019

Seat repair Bought the used truck in September 2018. Seat seam was split which I did not notice. The truck was under a Certified Pre Owned bumper to bumper warr More

by 2016 Colorado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Poteracki
May 16, 2019 -

Arlington Heights Buick GMC responded

We value the opportunity to learn of your experience here at Sullivan Buick GMC. I would appreciate the opportunity to amend any issues. If you could please contact me at your earliest convenience, I would like to discuss this further with you and attempt to make things right. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Great attention great service I was in and out considering I had some credit issues but they worked with me and help me get the car I wanted. The attention was great and the servic More

by JORTUZ71
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Sullivan Buick GMC! Let us know if we can help with anything else. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

The best car buying experience EVER! Working with Eliot Pergricht made this the easiest, quickest, most comfortable experience I have ever had with buying a car. He listened to what we ha More

by Sarah F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bott
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you for your great feedback and recommendation, Sarah! Eliot is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Nice buying experience I didn't experience any high-pressure sales tactics that some dealers use. The sales person was very responsive to questions and accommodating to requ More

by HOWLANDE
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eliot Pergricht
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Bott
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Great customer service experience Brian in service was great to work with. He was upfront and a great communicator keeping me updated on the status of my vehicle. I was very pleased More

by Dr. G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
May 14, 2019 -

Arlington Heights Buick GMC responded

Hello Dr. G! It is great to hear about your recent service experience. I will certainly pass on your feedback to Brian as he will be happy to hear it! Drive safely and always feel free to reach out with any service questions. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

The best vehicle purchase experience I have had. Shelly Barr goes above and beyond to make purchasing a vehicle easy and convienient. I have a very busy professional schedule and with a few phone ca More

by Dr. G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Poteracki
May 14, 2019 -

Arlington Heights Buick GMC responded

We really appreciate you taking the time to leave a review, Dr. G. We're glad to hear that Shelly went above and beyond to help out with your vehicle needs. It was our pleasure doing business with you. Sincerely, Dan Szwec, General Sales Manager

May 13, 2019

Very professional. My automobile did not sound right and I stopped by to have it checked. After hooking it up to the various computers and road testing it, I was told th More

by HSO.MLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Gabriel Szwec, Geoff Sulkowski, Brian Poteracki
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback. If there is anything else that we can do to help you with regard to your vehicle, please feel free to let us know. Sincerely, Dan Szwec, General Sales Manager

May 11, 2019

Treated like family. Went in looking to trade in my Ford. They treated me as if I was family. I had a wonderful experience. The time I spent there was definitely worth it, More

by Ariana318
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Gomez, Mike Ayoub
May 14, 2019 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Ariana! We work hard to make sure our guests have a wonderful experience. I will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Dan Szwec, General Sales Manager

May 09, 2019

Great Assistance I had a great experience being there, everyone was helpful & awsome would go back, they also have nice cars, mike ayoub was a great salemans More

by marissaa23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ayoub
May 10, 2019 -

Arlington Heights Buick GMC responded

Thank you very much for writing us a review, Marissa. We're so glad to hear you had a great experience! Sincerely, Dan Szwec, General Sales Manager

May 09, 2019

Never disappoint Once again, Gabe, Dan and the Sullivan team brought their A game, finding me the perfect car for me at a great price. This is my 5th car with them now More

by DMutnick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Szwec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel Szwec
May 10, 2019 -

Arlington Heights Buick GMC responded

Thank you for doing business with us again. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty. Sincerely, Dan Szwec, General Sales Manager

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