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Arlington Heights Buick GMC

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
4.9
4,988 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 4,988 reviews

January 03, 2018

Great experience Phil was very helpful in explaining the features of my new Acadia Denali. Everything went smoothly, with no pressure. Very satisfied with this vehicle More

by Gmc buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Pilny
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Jan 04, 2018 -

Arlington Heights Buick GMC responded

We appreciate the kind words. We're excited to hear that Phil and our sales team took care of you and that everything went very smoothly. We look forward to working with you again and hope that you enjoy your new Acadia Denali! Sincerely, Dan Szwec, General Sales Manager

Helpful
January 03, 2018

I'd buy again We purchased a used, non GMC or Buick vehicle (from Phil Pilny). The experience was great and in such cold weather, we looked at the truck inside. Wha More

by nbuchelt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny
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Jan 04, 2018 -

Arlington Heights Buick GMC responded

Thank you for your feedback and congratulations on your new purchase. We try to create a comfortable and hassle-free environment for each and every customer. I am glad to hear Phil and our staff were able to take care of you. If you have any further needs, please come back to see us. Happy driving! Sincerely, Dan Szwec, General Sales Manager

Helpful
January 03, 2018

Very good experience Third purchase from this dealer two from the same sales man Phil Pilny, very pleased with the sale, salesman even went out of he’s way to give me the More

by Dad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Pilny
Report | Print
Jan 04, 2018 -

Arlington Heights Buick GMC responded

Thank you for providing us with feedback regarding your most recent visit! Our team works hard to keep our customers coming back to Sullivan Buick GMC and it’s great to hear of your continued business. Phil is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Sincerely, Dan Szwec, General Sales Manager

Helpful
January 03, 2018

Deserve higher than a 5! Can I give a 10!? I am so pleased with my experience (and purchase) . Phil showed me my Jeep and helped out with my loan and he was fantastic! I was treated like a fri More

by KateBla83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Pilny
Report | Print
Jan 04, 2018 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write about your experience with us! At Sullivan Buick GMC, we work very hard to provide each of our customers with an efficient and pleasurable car-buying experience. I am happy Phil was able to meet your needs. Please don't hesitate to contact us if there is anything else we can do for you. Happy driving! Sincerely, Dan Szwec, General Sales Manager

Helpful
January 02, 2018

Amazing customer service The entire experience was great. There was no hassle. Jeremy really is about taking care of his customers. He really exceeded my expectations with his More

by akamandersd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Woolley
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Jan 03, 2018 -

Arlington Heights Buick GMC responded

Thank you for your kind words and congratulations on your new vehicle! It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. It's great to hear Jeremy was able to exceed your expectations. We're thrilled you will be returning in the future as we look forward to helping you with all of your automotive needs. Happy driving! Sincerely, Dan Szwec, General Sales Manager

Helpful
January 01, 2018

Peace of mind Mike Ayoub was very helpful in our purchase of a used 2016 Traverse. Gone are the days of the pushy salesman. He let us take the vehicle home to giv More

by Brian S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
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Jan 03, 2018 -

Arlington Heights Buick GMC responded

Hello Brian and congratulations on your new 2016 Traverse! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know Mike was able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Sincerely, Dan Szwec, General Sales Manager

Helpful
December 31, 2017

Definitely recommend! Great experience with Shelley and Dan! We had our infant and toddler with us and they went above and beyond to accommodate us. We came in for one car More

by DenaM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szwec
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Jan 03, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for the awesome review! I'm happy to hear about your positive experience with us. We pride ourselves on offering high quality customer service, and I'm glad we were able to take care of you. Congratulations and enjoy your new purchases! If there is anything that we can do to make your time with us more enjoyable, do not hesitate to contact Shelley or myself. Sincerely, Dan Szwec, General Sales Manager

Helpful
December 27, 2017

Thank you Omar for going above and beyond to help me out. You were very helpful and never gave up on my situation thank you for everything. (Hero) More

by Nando0904
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar Montesinos
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Dec 28, 2017 -

Arlington Heights Buick GMC responded

Thank you for taking a moment to write us this feedback, and also for the 5-star review! I will be sure to let Omar know about your positive experience with him, as he is always happy to know how he can go above and beyond for the clients that he works with. Enjoy driving your new car, and have a great day! Sincerely, Dan Szwec, General Sales Manager

Helpful
December 27, 2017

2014 Yukon Denali Gabe was very helpful with my purchase of a 2014 Yukon Denali. He let me take the truck home to make sure that it fit in my garage and to show it to More

by aaron n cohen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Szwec
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Dec 28, 2017 -

Arlington Heights Buick GMC responded

Congratulations on your new Yukon Denali, Aaron. It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. It's great to hear Gabe was able to meet your needs. If there is anything automotive-related we can assist you with in the future, please let us know. Sincerely, Dan Szwec, General Sales Manager

Helpful
December 24, 2017

Awesome Shelley did a fantastic job with me and I will only deal with her from now on when I need future vehicles and will refer her forever More

by Mindi Newman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Szwec, Carrie Fuller
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Dec 28, 2017 -

Arlington Heights Buick GMC responded

Mindi, thank you so much for the great review of your experience at our dealership and especially with Shelley. Your response is what we always strives to achieve! We thank you for the opportunity to not only earn your business, but more importantly, your trust! All of us at Staten Island Buick GMC await your return. Please let us know how we may be able to help next! Sincerely, Dan Szwec, General Sales Manager

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