Arlington Heights Buick GMC

Excellent service, above and beyond approach! Sullivan Buick GMC is the place to go if you're looking for friendly and reliable service! Big thanks to the team and Victor for setting me up with my Sullivan Buick GMC is the place to go if you're looking for friendly and reliable service! Big thanks to the team and Victor for setting me up with my first car! Sent me home feeling like a champ (: More

Used car purchase.) Having been a customer of this dealership for years for service , I knew this is where to go for a "new" used car.I first called Mike Baker and he sa Having been a customer of this dealership for years for service , I knew this is where to go for a "new" used car.I first called Mike Baker and he said he would be with me throughout the process. I met the sales manager who assigned Shelly Barr to be my sales associate.. I told her my$$$ range and she went to work pulling up records of SUV I couold consider. I picked one and Mike agreed it was a really good vehicle. I bought it. Then the :fun" began Shelly was so very patient with a non-teck person with all the new features that I had not previously had > I still have lots to learn but I know if I can't figure something important I can go back and see Shelly. Very good experience. Thanks Mike and Shelly. More

Great experience! Great salesman! I worked with Mike Ayoub at Sullivan and he was fantastic! So incredibly helpful! He made the experience a great one! He went the extra mile for me an I worked with Mike Ayoub at Sullivan and he was fantastic! So incredibly helpful! He made the experience a great one! He went the extra mile for me and I am so thankful! More

Great place to get a car There is a reason I returned to Sullivan, most of it has to do with the customer service and sales approach. You can come in, browse, leave at will if There is a reason I returned to Sullivan, most of it has to do with the customer service and sales approach. You can come in, browse, leave at will if it isn't to your liking and have to negotiate very little to get to their best price. There is very little "fluff" associated with getting a car here. First time I came I got the best price, left, checked around for another few hours (after already shopping for a few days) and came back. I learned my lesson; this time, I came, I browsed, we negotiated a bit and left with a new Enclave all within about 3 hours. Phil is a consummate sales person, he's been in the game long enough to know when someone is ready to buy/lease and when they need to take a breather or walk away. There's no, "What's it going to take to get you into this car today..." mumbo jumbo. If you want to be walked through each and every number, they'll do that no questions asked. He's treated us nothing but fairly and you can't ask any more than that. More

Great customer service Great sales and financing office Shelley and Mike were very informative and helpful through the car buying process. Best part they love dogs we broug Great sales and financing office Shelley and Mike were very informative and helpful through the car buying process. Best part they love dogs we brought ours to the dealership and he was there with us while we signed all the papers. Best first car buying experience we could ask for. More

Patient communication, clear and concise Just drove home my new Yukon and I am thankful for Phill’s guidance and help! He was professional and polite, I would recommend him for your next purc Just drove home my new Yukon and I am thankful for Phill’s guidance and help! He was professional and polite, I would recommend him for your next purchase! Thank you!! More

Kate was awesome Came in not to buy a car, while waiting for an oil change I looked around. Kate came out and asked if she could help me and we ended up looking into Came in not to buy a car, while waiting for an oil change I looked around. Kate came out and asked if she could help me and we ended up looking into what was possible. I wanted a new car but didn’t think it was in the books quite yet. She did everything she could to make the experience great for me no pressure to buy and I walked out with a new car that I am super excited about. Kate made a customer for life and I will be seeing her again for the next car. More

Acadia 2016 Purchase, August 3, 2018 We just purchased a used Acadia 2016 from Sullivan today. Shelley Barr was HELPFUL, knowledgeable, friendly, honest, pleasant and always available to We just purchased a used Acadia 2016 from Sullivan today. Shelley Barr was HELPFUL, knowledgeable, friendly, honest, pleasant and always available to us to answer the many questions we had about the car, their certification program and their service opportunities! We couldn't have had a better experience. Also, Mike Ayoub who helped us with our trade in went the extra mile to give us a very fair price. He was also very down to earth and kind as our trade-in wasn't the greatest and had almost 200,000 miles. I am really glad that after looking at several other dealerships we decided to purchase from Shelley and Sullivan GMC. I would recommend them very highly and thank them for our beautiful Acadia!! (which is just like a brand new car, inside and out) More

Bick 2018 Purchaxe Sullivan Buick GMC has been my dealership for 15 plus years. I have received nothing less than outstanding service. When finances were lean Sullivan Sullivan Buick GMC has been my dealership for 15 plus years. I have received nothing less than outstanding service. When finances were lean Sullivan always gave me additional savings on the maintenance. All of the service personnel are courteous, professional and give detailed explanations of any service done or needs to be done. No questions asked is silly. Sales -- Jeremy is great. No pressure sales, listens to you and addresses your concerns, likes, dislikes. Overall the dealership is one of the best I have worked with. That is why I keep coming back to Sullivan. They have taken care of me. You can not go wrong with Sullivan. More

Once again Sullivan came through! Sullivan has been a pleasant buying experience for me for a second time. Seems as though they always have the car, SUV' or truck I will want on their Sullivan has been a pleasant buying experience for me for a second time. Seems as though they always have the car, SUV' or truck I will want on their lot. Their service dept has top notch mechanics I've learned through experience with them. Victor (my salesman) seems as though he can adjust very well with any age group that may come in the door to buy a car which is a HUGE advantage for Sullivan. My wife and I really liked Victor. He knows about the vehicles he sells and we came to a negotiating price unusually fast compared to a lot of purchases I've done in other dealerships. We wish Victor well. Thanks again Sullivan for a great buying experience. More