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Arlington Heights Buick GMC

Arlington Heights, IL

4.9
5,404 Reviews
Arlington Heights Buick GMC is your one stop shop for new Buick GMC, used cars, trucks and the largest selection of Trucks & SUVs in the Chicagoland area, Arlington Heights, Buffalo Grove, Palatine, Wheeling, Schaumburg, Barrington, Lake Zurich, Libertyville, Gurnee, Glenview, Mt. Prospect, Des Plaines, Lincolnwood and the whole Chicago, North & Northwest Suburbs. Services: • New GMC and Buick Cars • Used Cars • Largest Selection of Used SUVs • Award Winning Service • All Makes and Models • Sell us Your Car • Leasing and Financing • Fleet of Complimentary Loaners We are a family owned and operated business and the premier Buick GMC dealership in the area. We invite you to experience why we have been Chicagoland's most trusted name in automotive sales and service for almost 50 years! Arlington Heights Buick GMC continues to work to earn your business long after you've purchased one of our new or pre-owned cars. We want to be your dealership of choice for life. Our dealership has built a reputation on providing courteous, honest service. Our customers appreciate the way do business, and we know you will too. At Sullivan our goal is to provide you with the best price possible. We are a 5-Star Service Excellence award winner and are AAA approved and an A+ rated with the Better Business Bureau.
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777 W Dundee Rd

Arlington Heights, IL

60004

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Showing 5,404 reviews

August 11, 2018

Excellent service, above and beyond approach! Sullivan Buick GMC is the place to go if you're looking for friendly and reliable service! Big thanks to the team and Victor for setting me up with my More

by SP17786
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Arlington Heights Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Dan Szwec, General Sales Manager

August 11, 2018

Used car purchase.) Having been a customer of this dealership for years for service , I knew this is where to go for a "new" used car.I first called Mike Baker and he sa More

by Rhodacm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2018 -

Arlington Heights Buick GMC responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Dan Szwec, General Sales Manager

August 10, 2018

Great experience! Great salesman! I worked with Mike Ayoub at Sullivan and he was fantastic! So incredibly helpful! He made the experience a great one! He went the extra mile for me an More

by KatieL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Audino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Aug 22, 2018 -

Arlington Heights Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Dan Szwec, General Sales Manager

August 09, 2018

Great place to get a car There is a reason I returned to Sullivan, most of it has to do with the customer service and sales approach. You can come in, browse, leave at will if More

by SimonB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phillip Pilny
Aug 22, 2018 -

Arlington Heights Buick GMC responded

Thank you for taking the time to write about your experience with us! At Sullivan, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Phil was able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Dan Szwec, General Sales Manager

August 08, 2018

Great customer service Great sales and financing office Shelley and Mike were very informative and helpful through the car buying process. Best part they love dogs we broug More

by Pupdog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Aug 22, 2018 -

Arlington Heights Buick GMC responded

Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, Dan Szwec, General Sales Manager

August 07, 2018

Patient communication, clear and concise Just drove home my new Yukon and I am thankful for Phill’s guidance and help! He was professional and polite, I would recommend him for your next purc More

by DGibs1984
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phillip Pilny
Aug 07, 2018 -

Arlington Heights Buick GMC responded

Hello and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Phil was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, Dan Szwec, General Sales Manager

August 04, 2018

Kate was awesome Came in not to buy a car, while waiting for an oil change I looked around. Kate came out and asked if she could help me and we ended up looking into More

by Ryanmannis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Nigro
Aug 07, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Dan Szwec, General Sales Manager

August 03, 2018

Acadia 2016 Purchase, August 3, 2018 We just purchased a used Acadia 2016 from Sullivan today. Shelley Barr was HELPFUL, knowledgeable, friendly, honest, pleasant and always available to More

by JWiech75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelley Barr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Ayoub
Aug 07, 2018 -

Arlington Heights Buick GMC responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Dan Szwec, General Sales Manager

August 03, 2018

Bick 2018 Purchaxe Sullivan Buick GMC has been my dealership for 15 plus years. I have received nothing less than outstanding service. When finances were lean Sullivan More

by teresa wilmes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike O'Connell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina in service department office., Victor Gomez, Geoff Sulkowski, Jeremy Woolley, Cindy Laser, Brian Poteracki
Aug 07, 2018 -

Arlington Heights Buick GMC responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Dan Szwec, General Sales Manager

August 01, 2018

Once again Sullivan came through! Sullivan has been a pleasant buying experience for me for a second time. Seems as though they always have the car, SUV' or truck I will want on their More

by GMC Canyon man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carrie Fuller
Aug 02, 2018 -

Arlington Heights Buick GMC responded

Thank you for your great review! We're glad to have Victor on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Dan Szwec, General Sales Manager

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