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Arlington Heights Ford
Arlington Heights, IL
5,155 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,155 reviews
September 16, 2025
All the staff were friendly and welcoming, very informative about the vehicle. Service was great!! informative about the vehicle. Service was great!! More
by eva_pal
Employees Worked With
September 16, 2025
Mikey is great, 10th car I’ve brought from this store! !! Won’t go anywhere else. Family over there. !! Won’t go anywhere else. Family over there. More
by Joshbroham99
September 15, 2025
We have made two of our 10 Ford vehicle purchases from at Elliott Reichel at Arlington Ford. He was extremely competent, personable and knowledgeable We could not be happier with him and the care he gave u Elliott Reichel at Arlington Ford. He was extremely competent, personable and knowledgeable We could not be happier with him and the care he gave us. We have purchased 4 Mustangs, 2 Explorers, an 2 Escapes , a Bronco Sport and an Escort. I highly recommend Elliott and Arlington Ford. More
by M.ERICKSEN
Employees Worked With
September 14, 2025
The team came together and help me select my car. Although I wanted a different vehicle in the beginning. They help me find the perfect vehicle that I can call, " my car", they took time towards u Although I wanted a different vehicle in the beginning. They help me find the perfect vehicle that I can call, " my car", they took time towards understanding my concerns inaddition to informed how the vehicle could work for me and my family. John,Teddy, Jose and many others assisted in making the ownership of a Ford vehicle possible.Thank you for allowing me to own part of history in a name that speaks of quality for families. Sincerely, Melissa Coffey More
by mel8a
September 14, 2025
Complete resolution, understanding my concerns, providing quality customer satisfaction. The quality of service was excellent. quality customer satisfaction. The quality of service was excellent. More
by mhollis339
September 13, 2025
Our truck purchasing experience was excellent. Steve worked to find the right vehicle to suit our preferences and walked us through the purchase process with ease. Steve worked to find the right vehicle to suit our preferences and walked us through the purchase process with ease. More
by Sarah
Employees Worked With
September 13, 2025
Elliott and AH Ford was a pleasure to deal with. . Straightforward interaction to come a deal on a new Ford Explorer ST. I would highly recommend. working with Elliott and this dealership. . Straightforward interaction to come a deal on a new Ford Explorer ST. I would highly recommend. working with Elliott and this dealership. More
by dlichter1015
Employees Worked With
September 13, 2025
Lonnie was very knowledgeable and helpful. He helped us navigate thru purchasing a new vehicle. He helped us navigate thru purchasing a new vehicle. More
by dschmitzzz
September 12, 2025
We meet Elliott Reichel because we were interested in a Ford Bronco. Elliott showed us through the various models and helped us easily decide on the one we loved. He is professional, knowledgable and hones Ford Bronco. Elliott showed us through the various models and helped us easily decide on the one we loved. He is professional, knowledgable and honest. We are thrilled with our purchase. It is the eighth vehicle we have bout from AH Ford, Highly recommend More
by M.ERICKSEN
Employees Worked With
September 11, 2025
Great Dealership , Great Service Salesman was very transparent and helpful. I enjoyed the experience and would recommend them to anyone looking for a car transparent and helpful. I enjoyed the experience and would recommend them to anyone looking for a car More
by toddyblissett
Employees Worked With
