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Arlington Heights Ford
Arlington Heights, IL
4,182 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,182 reviews
June 15, 2024
My experience at Arlington Heights Ford was great. My sales person was Steve Ursin and he is awesome. My sales person was Steve Ursin and he is awesome. More
by Bob
Helpful June 15, 2024
Lonnie was very friendly and informative. He made us feel very comfortable and made the buying of the vehicle very easy. Will definitely be back to see Lonnie on any future purchases. He made us feel very comfortable and made the buying of the vehicle very easy. Will definitely be back to see Lonnie on any future purchases. More
by dannymason35
Employees Worked With
June 15, 2024
Buenas tardes a todos bueno bonito y barato vengan con Jesús Sánchez el mejor vendedor de todo Chicago mejor servicio y tratamiento de lo mejor llegas caminando y sales manejando Jesús Sánchez el mejor vendedor de todo Chicago mejor servicio y tratamiento de lo mejor llegas caminando y sales manejando More
by Jocheche171
Employees Worked With
June 15, 2024
We had a really great service experience at Arlington Hts Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned Ford. Lou Alfano and Mike Waddle listened to our concerns and made sure all were addressed. Our Expedition was ready when promised and was returned to us sparkling clean...even the floor mats were spotless. More
by Janet
June 15, 2024
Thank you so much to Tony and Teddy for helping me through out the process of buying my Bronco. They are fantastic and incredibly knowledgeable. Everyone on the team was wonderful and made it a great through out the process of buying my Bronco. They are fantastic and incredibly knowledgeable. Everyone on the team was wonderful and made it a great experience More
by Ndillabough01
June 15, 2024
Isaiah was great to work with---highly recommend working with him. Really like our new Bronco. with him. Really like our new Bronco. More
by petershoya
Employees Worked With
June 15, 2024
Дякую. Я отримав хороший діл. Рекомендую звертатись до Colton Hannemann. Thank you. Very excited about the new vehicle thank you to the team. Я отримав хороший діл. Рекомендую звертатись до Colton Hannemann. Thank you. Very excited about the new vehicle thank you to the team. More
by levytskyy1984
Employees Worked With
June 15, 2024
Always a very courteous service dept. I have been a customer for over 20 years. I have been a customer for over 20 years. More
by Kathy
Employees Worked With
