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Arlington Heights Ford
Arlington Heights, IL
5,355 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,355 reviews
December 14, 2025
This was the best car buying experience I have ever had. Jazmin was AMAZING! She was informative, friendly & supportive. Everyone was friendly & helpful. Jazmin was AMAZING! She was informative, friendly & supportive. Everyone was friendly & helpful. More
by Shaunahogan06
December 13, 2025
Jeremy Rosa was extremely personable and helpful. He was up front with lead times, helped us find refreshments and was not pushy with add ons. I would highly recommend working with Jeremy when lookin He was up front with lead times, helped us find refreshments and was not pushy with add ons. I would highly recommend working with Jeremy when looking for a new vehicle. More
by Jason
Employees Worked With
December 13, 2025
Great service. Very patient and caring, overall great experience. I would recommend this place to anyone. 🫶🏽 Very patient and caring, overall great experience. I would recommend this place to anyone. 🫶🏽 More
by Sayra
Employees Worked With
December 13, 2025
Best Arlington heights for seller, no doubt 👌 Great service, responds to every question with positive attitude. As always thank you for the good service, and Merry Christmas. service, responds to every question with positive attitude. As always thank you for the good service, and Merry Christmas. More
by Pat
Employees Worked With
December 13, 2025
We had a great experience buying a used vehicle with Jeremy Rosa. He was very knowledgeable and personable with us. The overall process was very smooth and we appreciated all his help! Highly recommend Jeremy Rosa. He was very knowledgeable and personable with us. The overall process was very smooth and we appreciated all his help! Highly recommend Jeremy! More
by ErikaC
Employees Worked With
December 12, 2025
Great experience! The car I wanted to see was ready and waiting, everybody was kind and courteous. Transparent and fair pricing. The car I wanted to see was ready and waiting, everybody was kind and courteous. Transparent and fair pricing. More
by Katy
Employees Worked With
December 12, 2025
Got a great deal from a great guy, Lonnie Catanese was awesome. Go see him for a great experience!!! awesome. Go see him for a great experience!!! More
by Elcobrero1@gmail .com
December 11, 2025
The team was upfront and transparent on how long my repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates repair was going to take, so I would not be without my vehicle too long. Appreciate all the updates More
by michael.j.magnifico
Employees Worked With
December 10, 2025
The team here is so friendly and took their time to allow me to test multiple vehicles and discuss getting the exact car I wanted. Thank you, Rich and Ben! me to test multiple vehicles and discuss getting the exact car I wanted. Thank you, Rich and Ben! More
by black.jessie74
December 10, 2025
Kind, helpful and clearly explained everything. Will be back for our next car. Thank you so much! Will be back for our next car. Thank you so much! More
by nyoung80
