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Arlington Heights Ford
Arlington Heights, IL
5,505 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,505 reviews
March 13, 2026
I haven't purchased a car from a dealership in 20 years. Jeff made the car buying experience painless. Thank you! Jeff made the car buying experience painless. Thank you! More
by melissag29
March 13, 2026
Dealership is really great. I've been to a couple different ones and it is by far the cleanest and has the most friendly people. Both Sam and Jose were fantastic and kept it rea I've been to a couple different ones and it is by far the cleanest and has the most friendly people. Both Sam and Jose were fantastic and kept it real. More
by brian.ladd06
March 13, 2026
The moment I walked into the showroom they made me feel very comfortable. My sales advisor, Sam, was very helpful and supportive in making sure that I received the best possible outcome. These are just som very comfortable. My sales advisor, Sam, was very helpful and supportive in making sure that I received the best possible outcome. These are just some of the reasons that I have been a repeat customer of many years. More
by CarlM
March 12, 2026
Fabulous car salesman highly recommend Jasmine and Teddy Arlington heights was a great dealership and experience Arlington heights was a great dealership and experience More
by JerryWashington93
Employees Worked With
March 12, 2026
Amazing deal. Wouldn’t shop anywhere else. Maybe I’ll buy two cars. Maybe. Thanks AHF! Wouldn’t shop anywhere else. Maybe I’ll buy two cars. Maybe. Thanks AHF! More
by Robdiscreetfire
Employees Worked With
March 12, 2026
I came in for an estimate on January 5, 2026, because an Illinois Tow Truck driver's side door opened and hit my driver's side mirror, which cracked the plastic. The Illinois Dept of Transportation require Illinois Tow Truck driver's side door opened and hit my driver's side mirror, which cracked the plastic. The Illinois Dept of Transportation requires two estimates and takes forever to pay for an accident that was their fault. Anyway, the young man who did the estimate quoted $517.49 for parts and labor. When I brought it to Ford after receiving a check for that amount from IDOT three months later, Mike Waddle found that the young man who wrote the estimate was incorrect. However, thank you, Mike, for standing by the original quote. It is good to know that there are still some companies that are honest and trustworthy. Thanks, Mike! More
by dionysas
Employees Worked With
March 11, 2026
Great service Jesus was great to deal with easy fast and got the truck I was looking for got the truck I was looking for More
by nohe
Employees Worked With
March 10, 2026
I can’t recommend AH any more highly. The folks at Arlington Heights are truly the best in the business. As a lifelong customer, they remember my name, care about me, and find the right f The folks at Arlington Heights are truly the best in the business. As a lifelong customer, they remember my name, care about me, and find the right fit for my life. Make AH Ford, your next place for a new car! More
by Mark Schaetzlein
March 09, 2026
The overall experience was nice and smooth. Marco and Racquel worked with me for pricing. Jeremy was my closing sales associate and he was great. He was attentive, not pushy for a sale, and ver Marco and Racquel worked with me for pricing. Jeremy was my closing sales associate and he was great. He was attentive, not pushy for a sale, and very patient while I experienced technical hiccups and financial delays. He sat with me and guided me through the process until it was completed and even escorted me out of the door. 10 out of 10 would recommend him as an agent. More
by Toiharper6
March 08, 2026
Friendly staff, transparent pricing, quick process, knowledgeable sales team, smooth paperwork, great communication, overall excellent dealership experience. knowledgeable sales team, smooth paperwork, great communication, overall excellent dealership experience. More
by PL9
Employees Worked With
