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Arlington Heights Ford
Arlington Heights, IL
5,430 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,430 reviews
January 26, 2026
Jasmine Jose did a great job working the numbers finding me the vehicle that I needed for my job. me the vehicle that I needed for my job. More
by sheumuswe
January 26, 2026
Very pleased with the service department took care of my car in the time it was said. Great work guys car in the time it was said. Great work guys More
by kriskexpress
January 25, 2026
Elliot worked with us on the purchase of my first car! ! He went above and beyond, and he was great to deal with! He was caring, understanding, and worked with us until we were extremely satisfied! HIGHLY ! He went above and beyond, and he was great to deal with! He was caring, understanding, and worked with us until we were extremely satisfied! HIGHLY RECOMMEND!!! More
by kellymchugh04
Employees Worked With
January 24, 2026
I had a great experience with Elliot Reichel! He made the process quick, simple, and found me a great vehicle. He made the process quick, simple, and found me a great vehicle. More
by Parisi_mike
January 24, 2026
They were very nice and great customer service. Jesus made the experience so easy and hassle free! Jesus made the experience so easy and hassle free! More
by shortyjanet09
Employees Worked With
January 24, 2026
Completely met all my expectations, 100% satisfied and will be returning soon, Jesus was the best and was able to get me into the truck I wanted will be returning soon, Jesus was the best and was able to get me into the truck I wanted More
by Rotaryacevedo01
Employees Worked With
January 23, 2026
I dealt with Mike Waddle and he did an awesome job. He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forwar He made sure everything I needed done got done. I was in and out in no time. He had no problem answering any questions or concerns I had. Look forward to going back again with my next oil change. More
by Rick
Employees Worked With
January 21, 2026
Amazing service! Extremely knowledgeable about the vehicle. Awesome people all around. Will definitely be back. Extremely knowledgeable about the vehicle. Awesome people all around. Will definitely be back. More
by erickaburklow
January 21, 2026
Elliott was super helpful and great to work with! Thanks for everything and I’m so happy with my Bronco! Thanks for everything and I’m so happy with my Bronco! More
by Emcinern
Employees Worked With
