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Arlington Heights Ford
Arlington Heights, IL
4,896 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,896 reviews
March 02, 2024
Rich jacobsen sold me my fifth car and we love the new edge thankyou rich and ah ford edge thankyou rich and ah ford More
by eagleboi
Employees Worked With
March 02, 2024
Came in to see Elliott and the GSM Dan . My daughter and myself bought 2 cars yesterday. Trust me we will be back . My daughter and myself bought 2 cars yesterday. Trust me we will be back . More
by B man
March 01, 2024
Elliot and Daniel are great ! The best! Very thorough and personable with their process! Wouldn’t go anywhere else. The best! Very thorough and personable with their process! Wouldn’t go anywhere else. More
by Marcykara1
March 01, 2024
I was told previously fixing my differential leakage was going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant arou going to be around 400/500$, in the end technician successfully doubled that amount for just removing the cover of the axle and applying sealant around it since the old one failed, I guess had to pay that because his hands got a little dirty during the process and also the axle’s lubricant is a very expensive one (total is less than 100$ if using motorcraft axle lubricant or half of that amount if using generic ones) all these for 3 hours of work, 4 hours tops, I highly doubt that but anyways, in the end I’m glad to say (after observing the cover of the axle) that they successfully put back all the screws of that cover and so far there isn’t any leakage, good job guys More
by Axle
Employees Worked With
March 01, 2024
Elliott was great to work with when buying my Bronco. I was softly looking for a car and he had the right mix of helpful and informative I was softly looking for a car and he had the right mix of helpful and informative More
by Carol
March 01, 2024
Elliott was a great salesman to work with we appreciated his follow up and knowledge on the Bronco. his follow up and knowledge on the Bronco. More
by Cbullockjr
March 01, 2024
Jeremy was great! Helped me get the new car I wanted. Great customer service. Will come again! Helped me get the new car I wanted. Great customer service. Will come again! More
by Anonymous
March 01, 2024
Had a very pleasant young man Jeremy help us out. Jermey knew the answers to my car’s tech questions when on the test drive of my new car. Jermey knew the answers to my car’s tech questions when on the test drive of my new car. More
by Maria
March 01, 2024
Marco made the process very easy and found the exact escape I wanted. Very knowledgeable. escape I wanted. Very knowledgeable. More
by Joshwestphal
March 01, 2024
Lonnie and the rest of the team made the process very comfortable. Their friendly demeanor and professionalism put my mind at ease. I definitely will recommend Lonnie and Arlington Heights ford to friend comfortable. Their friendly demeanor and professionalism put my mind at ease. I definitely will recommend Lonnie and Arlington Heights ford to friends and family.. thanks again. More
by Bobbyc827
