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Arlington Heights Ford
Arlington Heights, IL
4,896 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,896 reviews
February 27, 2024
Lonnie was great! He answered all of our questions and made the process painless. We appreciate his professionalism. Thank you!! He answered all of our questions and made the process painless. We appreciate his professionalism. Thank you!! More
by Katejoyce10
Employees Worked With
Other Employees :
Brian Powell
February 27, 2024
Rich Jacobsen located me a bronco sport for my daughter and great service thank you to you Arlington heights ford and great service thank you to you Arlington heights ford More
by Navyet08
February 27, 2024
My car has never had service anywhere else and I don’t intend to start now. I always feel comfortable and confident in the service intend to start now. I always feel comfortable and confident in the service More
by pmd228
Employees Worked With
February 27, 2024
Was taken care of by by Lonnie Catanese he ordered exactly the van I wanted and made the process easy and fast exactly the van I wanted and made the process easy and fast More
by tjkraak
Employees Worked With
Other Employees :
Brian Powell
February 27, 2024
Great experience, great price, great people, no pressure. Would recommend to all. Hands down for sure Would recommend to all. Hands down for sure More
by rjs-2
February 27, 2024
Just purchased a new truck from Arlington Heights Ford team of John Jr., Elliott, and Dan. It was an easy experience. I felt comfortable purchasing and financing my new truck with them! team of John Jr., Elliott, and Dan. It was an easy experience. I felt comfortable purchasing and financing my new truck with them! More
by Jane
February 26, 2024
They were very helpful and accommodating! Worked hard to figure out a complicated issue for me. Worked hard to figure out a complicated issue for me. More
by TDols
Employees Worked With
February 26, 2024
They helped me find the maverick I bought thank you rich jacobsen and Arlington heights ford jacobsen and Arlington heights ford More
by Syd468@comcast.net
February 25, 2024
Awesome service! Really worked through trade ins and final pricing. Cant say enough about Marco, our sales rep. He was referred to us for a reason! Really worked through trade ins and final pricing. Cant say enough about Marco, our sales rep. He was referred to us for a reason! More
by cwool03
Employees Worked With
Marco Gibson
