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Arlington Heights Ford
Arlington Heights, IL
4,900 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,900 reviews
February 23, 2024
Richard Jacobs and jose helado me get a real nivel car when i realmente necedad help. Thankyou when i realmente necedad help. Thankyou More
by millanhenry61@gmail.com
February 22, 2024
We came in just to look, Elliot shot his shot and I ended up with my brand new Bronco Sport Heritage. The process was great, from Elliot, to Dan and then Teddy brought it home. Thanks AH Ford! up with my brand new Bronco Sport Heritage. The process was great, from Elliot, to Dan and then Teddy brought it home. Thanks AH Ford! More
by GChap
February 22, 2024
I feel that the service writer has my best interest at heart. I also feel that the service writer Mike Waddle was courteous and knowledgeable. heart. I also feel that the service writer Mike Waddle was courteous and knowledgeable. More
by redbeard58
Employees Worked With
February 22, 2024
Very happy with Steve ursin help me get my 2018 dodge ram was very helpful and very pasión will definitely recommend you guys and ask for Steve ursin did everything for me to this 2018 dodge ram sport 👍 was very helpful and very pasión will definitely recommend you guys and ask for Steve ursin did everything for me to this 2018 dodge ram sport 👍 More
by jarreola077
Employees Worked With
February 22, 2024
They are really friendly, and they know how to make us feel welcome, Totally would shop here again, thanks to Michael and Israel for helping us feel welcome, Totally would shop here again, thanks to Michael and Israel for helping us More
by jessicaaleman253
February 22, 2024
This dealership makes people feel welcome, they make buying a car so easy and they go over everything buying a car so easy and they go over everything More
by Angel Tovar
February 22, 2024
Great service, extremely nice people and very professional. Hassle free. For sure highly recommended for sales and service professional. Hassle free. For sure highly recommended for sales and service More
by Paul
February 21, 2024
JB's the best! Always lets me know what's going on when a vehicle is being serviced. A great operation! Thanks -Matt Always lets me know what's going on when a vehicle is being serviced. A great operation! Thanks -Matt More
by rossimt
Employees Worked With
February 21, 2024
Jeremy is amazing at his job. Very trustworthy and I would buy from him again in a second. The car I bought had a slight blemish, he went above and beyond to make sure it was fixe Very trustworthy and I would buy from him again in a second. The car I bought had a slight blemish, he went above and beyond to make sure it was fixed perfectly for me. His communication was top not h during the entire process. Thank you for a great car buying experience. More
by Capskorner_MOAB
February 21, 2024
My 4th car through Jesus Sánchez. I would recommend him everytime. He always go above and beyond I would recommend him everytime. He always go above and beyond More
by José.aleman1970
