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Arlington Heights Ford
Arlington Heights, IL
4,903 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,903 reviews
February 15, 2024
Good service for first time vehicle purchase! Would recommend Jesus Especially for Spanish assistance! Thanks again! Would recommend Jesus Especially for Spanish assistance! Thanks again! More
by Sgoat
Employees Worked With
February 15, 2024
Good service for our fist time. Jesus helped us through the process and made it easy. Jesus helped us through the process and made it easy. More
by Jesus E
Employees Worked With
February 15, 2024
Anytime, I take my car into Arlington Heights Ford, I know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to exp know that the service department and personnel will do the best they can to address any problems or concerns that I have. The staff takes time to explain to me the resolution of the problem. I feel reassured that my car is in good hands with their service department. More
by terryahart3
Employees Worked With
February 15, 2024
The service writer was polite The speed of the repair was quick Had no issues with the car upon return I would recommend this dealership to everyone was quick Had no issues with the car upon return I would recommend this dealership to everyone More
by Abiondo
February 15, 2024
Elliott is a terrific, honest, thorough sales professional. I recommend him to anyone looking for a car AH Ford is a top notch dealer I would recommend them to anyone looking for a car. professional. I recommend him to anyone looking for a car AH Ford is a top notch dealer I would recommend them to anyone looking for a car. More
by DM
Employees Worked With
February 14, 2024
Elliot was my sales person/product specialist and he was very helpful and quite knowledgeable. very helpful and quite knowledgeable. More
by DamienL
February 14, 2024
Elliot is always great to work with and helpful when needed. Trustworthy is the best word to describe him. Shoots me straight needed. Trustworthy is the best word to describe him. Shoots me straight More
by mmanno
February 14, 2024
Purchased oil change and they had me out in about 15 minutes. Great service all around! minutes. Great service all around! More
by tgavs1956
Employees Worked With
February 14, 2024
Victor is awesome! Highly recommend. Super knowledgeable and what time efficient. Always treated like a friend or family member when I come in for service. Thanks Vict Highly recommend. Super knowledgeable and what time efficient. Always treated like a friend or family member when I come in for service. Thanks Victor. More
by Msjady
Employees Worked With
February 14, 2024
This kind sir was very patient and understanding and he was very good with business. I drove 4 hrs one way for his helpful work! Much appreciated was very good with business. I drove 4 hrs one way for his helpful work! Much appreciated More
by Cerna_jake
Employees Worked With
