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Arlington Heights Ford

Arlington Heights, IL

5.0
5,041 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 5,041 reviews

November 18, 2023

The people who helped me find my car were the nicest and most respectful people. More

by tomczykcarli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Arlington Heights Ford responded

Thank you so much for giving us the opportunity to earn your business, Tom. We will certainly pass the kind words along to the team. Please let us know if we can do anything further to help. Sincerely, The Arlington Heights Ford Team

November 18, 2023

Si estás buscando un buen carro te recomiendo a Jesús Sánchez es muy amable y te ayuda mucho More

by mariacerrillo1983
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Arlington Heights Ford responded

¡Sus excelentes comentarios realmente nos alegraron el día, Maria! Si alguna vez necesita algo en el futuro, no dude en contactarnos. ¡Cuídese! Sincerely, The Arlington Heights Ford Team

November 18, 2023

Si quiere un buen carro en buena condición ven aquí con Jesús es muy amable y te ayuda mucho y en ti idioma More

by joseguerrero847
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2023 -

Arlington Heights Ford responded

Apreciamos sus amables comentarios, Jose. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Arlington Heights Ford Team

November 18, 2023

Elliott is my “go to” for all my family car needs. I have purchased 6 cars from him because he is honest and helpful and I trust him. More

by blnobleza
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Juarez
Nov 21, 2023 -

Arlington Heights Ford responded

Thank you so much for the wonderful review of your experience at Arlington Heights Ford. Elliott is one of the best at his profession, and we feel your review is spot on. We love hearing from great customers like yourself that appreciate all that our dealership is doing to take care of our customers and the community. Thanks again for your loyalty and business. We hope to see you again soon. Sincerely, The Arlington Heights Ford Team

November 18, 2023

Izzy, Tim, and Elliot are the Best! !! If you are in the market for a new or used vehicle Arlington Heights Ford is definitely the place to go! They made everything about my experience g More

by jgriffin2123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Israel Gonzalez, Tim Uphoff
Nov 21, 2023 -

Arlington Heights Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Arlington Heights Ford Team

November 17, 2023

My 10th van purchased here from arlong5om Heights Ford! I won't go any where but here! More

by ish
Recommend Dealer
Yes
Employees Worked With
Lonnie Catanese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Rosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty, Israel Gonzalez, Jose Narez
Nov 21, 2023 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

November 17, 2023

He was very resourceful and responded on time to any questions I had about the vehicle I purchased. I recommend him to anyone! More

by Mizenmatthew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Arlington Heights Ford responded

Matthew, we always like to read customer feedback and are happy to know your recent visit was a pleasant one. Customer service is a huge priority for us, so it is great to know that Michael treated you with the respect you deserve. Congratulations on your new car! If there is anything else that we can do for you, please don’t hesitate to reach out. Sincerely, The Arlington Heights Ford Team

November 17, 2023

Sam was AMAZING. Great service and went above and beyond helping me find my perfect car! Truly appreciated the effort he gave in this whole process and made it stress More

by Emily.Ann.sha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Arlington Heights Ford responded

Emily, thank you for taking the time to leave us such a great review! We appreciate every hard-working member of our sales team, and we are thrilled to know Sam went above and beyond to help you find a vehicle that was right for you. If you have any additional comments and/or questions, please feel free to contact us directly! Sincerely, The Arlington Heights Ford Team

November 17, 2023

Lou A. was very professional and friendly in helping to service my truck. He also helped to order a part for me for an outstanding recall and even got my c More

by xover911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alfano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Arlington Heights Ford responded

Thank you for the awesome feedback! Lou is an excellent service team member and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. Sincerely, The Arlington Heights Ford Team

November 16, 2023

Colton was an excellent courteous and patient salesman with us.....thank you for helping us purchase a new car through Arlington Heights Ford More

by BobFontana
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez, Ben McCarty, Israel Gonzalez, Colton Hannemann
Nov 20, 2023 -

Arlington Heights Ford responded

Hello Bob, and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Colton was there to provide you with such exceptional service! Thank you again and congratulations on your new car. Sincerely, The Arlington Heights Ford Team

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