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Arlington Heights Ford
Arlington Heights, IL
5,042 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,042 reviews
November 11, 2023
This was a great experience. We really enjoyed the people and the buying process was simple. We really enjoyed the people and the buying process was simple. More
by fitzgerald.mike
November 10, 2023
Drove an hour & a half and had a good experience. Elliot was very helpful and kind Elliot was very helpful and kind More
by K
Employees Worked With
November 10, 2023
Lonnie Catanese was great to deal with,couldn't be happier with the deal I received!Go see Lonnie for all of your vehicle needs happier with the deal I received!Go see Lonnie for all of your vehicle needs More
by cion699
November 10, 2023
Elliot was great to work with! Thanks for a great Escape Hybrid!!! Highly recommended. Thank you! Thanks for a great Escape Hybrid!!! Highly recommended. Thank you! More
by Larry
Employees Worked With
November 09, 2023
Best experience yet. I Was very well taken care of better than I had expected I Was very well taken care of better than I had expected More
by poppaj3
November 08, 2023
I came in to get out of my lease and worked with Jesus Sanchez. He was able to give me a good number for the vehicle and we made the deal happen! I’ve worked with other dealerships in the past and Jesus b Sanchez. He was able to give me a good number for the vehicle and we made the deal happen! I’ve worked with other dealerships in the past and Jesus by far is the best person I’ve worked with. 5 star guy! More
by Matthew
Employees Worked With
November 08, 2023
Mikey, John, and Jose were great to work with! Awesome people and a great dealership Awesome people and a great dealership More
by vnasan
Employees Worked With
Other Employees :
John Rodriguez
November 07, 2023
Richard was great today. He helped me get into a good car. This was the right dealership He helped me get into a good car. This was the right dealership More
by alexyglecias
Employees Worked With
Other Employees :
Ben McCarty, Tim Uphoff
November 07, 2023
Steve Ursin was extremely helpful and courteous. He explained every step and made the process easy. Couldn't of asked for a better experience! He explained every step and made the process easy. Couldn't of asked for a better experience! More
by anthony.hoban75
November 06, 2023
Tazz is a friendly personable person who made the process stress free and I would recommend him to another buyer. stress free and I would recommend him to another buyer. More
by robertmkatzman
Employees Worked With
Other Employees :
Ben McCarty, Israel Gonzalez, Colton Hannemann
