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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,981 reviews
October 20, 2023
Sam was very helpful with car purchase. Very professional person, I’m so happy we got such a great person helping us with our car purchase. Thank you Sam Very professional person, I’m so happy we got such a great person helping us with our car purchase. Thank you Sam More
by kosariev.oleg
Employees Worked With
October 19, 2023
My husband and I came in to see a blue Explorer and ended up purchasing it. Elliott Reichel was knowledgeable, professional and very personable - highly recommend this salesman and dealer up purchasing it. Elliott Reichel was knowledgeable, professional and very personable - highly recommend this salesman and dealer More
by Maddie
Employees Worked With
Other Employees :
John Rodriguez, Israel Gonzalez
October 19, 2023
I am always very satisfied with the work done by the service department at the Arlington Ford dealership. service department at the Arlington Ford dealership. More
by ckdexter
Employees Worked With
October 19, 2023
Very pleasant and thorough. Ended up buying a higher level than I had anticipated . Colton was very helpful . Ended up buying a higher level than I had anticipated . Colton was very helpful . More
by Jvravick
Employees Worked With
Other Employees :
Israel Gonzalez, Colton Hannemann, Lucinda Hernandez
October 18, 2023
Performed repairs as expected in a timely manner. Would recommend the service department to other customers. Would recommend the service department to other customers. More
by Mmarks6
Employees Worked With
October 17, 2023
We had a great experience buying a car with Micahel. He made us feel at ease and worked with us to get us to where we wanted to be. I would definitely recommend coming here if you are looking to buy a c He made us feel at ease and worked with us to get us to where we wanted to be. I would definitely recommend coming here if you are looking to buy a car! More
by j.mikhail21
Employees Worked With
Michael Rodriguez
October 17, 2023
Totally satisfied with my visit. Smooth process start to finish. Will return. Fast and efficient. Smooth process start to finish. Will return. Fast and efficient. More
by Tim.schau63
Employees Worked With
October 17, 2023
Very friendly salesman, will be purchasing my next few cars at this dealership if the service is held to the same standard! cars at this dealership if the service is held to the same standard! More
by poznanski.jimmy
