Arlington Heights Ford

excellent service, and attentively provides all the information that is needed. He helped me a lot so that my process was agile. highly recommended information that is needed. He helped me a lot so that my process was agile. highly recommended More

Steve was great to work with and it was a very enjoyable experience. The dealership really worked with me to reach a deal. It was a fair deal for both of us, I feel. experience. The dealership really worked with me to reach a deal. It was a fair deal for both of us, I feel. More

Rich and Tim provide a great service to me and my company. We have bought multiple trucks from them. company. We have bought multiple trucks from them. More

10/10 service, smooth sale & Jeremy was easy to work with throughout the process. Thank you! throughout the process. Thank you! More

Thank you Lonnie Catanese’s for your outstanding customer service. Buying my new 2024 Ford Edge was super easy. I appreciate your help on installing the Ford Pass on my phone. service. Buying my new 2024 Ford Edge was super easy. I appreciate your help on installing the Ford Pass on my phone. More

Lou was friendly and did not try to upsell me things I didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! didn’t want or need. Prepared me for air filter next oil change and keep my eyes on the tires. Very professional and trustworthy. Excellent! More

Jeremy is great to work with. He explained everything and was very helpful. He was not a pushy salesman, very patient and straight forward. Overall great expirence at Arlington He He explained everything and was very helpful. He was not a pushy salesman, very patient and straight forward. Overall great expirence at Arlington Heights ford. Highly remcommend. More

They were really easy to work with. Excellent service and honest people. Would deal with them again even though we are 3 hrs away. Excellent service and honest people. Would deal with them again even though we are 3 hrs away. More

This isn’t our first visit to a dealership as we’ve been on the hunt for a new car—the decision to buy is so influenced by the buying experience: how you feel about it, the comfort with the price tag and th on the hunt for a new car—the decision to buy is so influenced by the buying experience: how you feel about it, the comfort with the price tag and the confidence with the decision. Jesus Sanchez was the perfect fit for us—so kind, knowledgeable, not pushy, and fun to be around. Loved that we didn’t have to haggle and loved that we didn’t feel pressure. More

Pros: Mike Rodriguez in Sales was AWESOME, He honest and I always felt he was working in my best interests, with help from Jose the Sales Manager the purchase was as expected. Rental car use for my and I always felt he was working in my best interests, with help from Jose the Sales Manager the purchase was as expected. Rental car use for my service repair was new and process was easy. Be sure to add iPass if needed. Cons: Service on my purchase wasn’t the best, Dealer did oil change and claimed a multi point inspection prior to my purchase as advertised on CARFAX. After purchase and owning a 4 days. I noticed smell in cab. Checked cabin filter … completely dirty with a MICE NEST on top of filter original , checked engine air filter… filthy, original . Wheel well cover loose. What else? Time will tell Dealer did repairs as requested by sales and detailed. Roof of truck was dirty after detail and headlights had oily film and found streaks everywhere. Not satisfied with paint damage of clear coat missing on inner rims. Service denied claim stating “cosmetic” damage not covered? My opinion is the heat of the brake calipers caused failure of clear coat ? Denied? to be determined will try another Ford Dealer closer to home for service. I’m being bombarded with Spam Mail and Scam calls after purchase! More