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Arlington Heights Ford
Arlington Heights, IL
4,980 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,980 reviews
September 23, 2023
Lou Alfonso was great to work with. Got me in and out in about an hour and didn't try and push a bunch of extra service. Got me in and out in about an hour and didn't try and push a bunch of extra service. More
by B-Mac
September 23, 2023
Jeremy was very cooperative and made the process efficient and headache free. An overall satisfactory experience. efficient and headache free. An overall satisfactory experience. More
by guriqbalxsingh
Employees Worked With
September 22, 2023
Have always had a great experience at Arlington Heights Ford; Steve is great to work with! Ford; Steve is great to work with! More
by beckylynn474
Employees Worked With
September 21, 2023
I worked with Elliot and from start to finish, he made sure to be in contact and keep me in the loo. He did his best to make my out-of-state purchase a smooth as possible. As I type this, he is currently sure to be in contact and keep me in the loo. He did his best to make my out-of-state purchase a smooth as possible. As I type this, he is currently washing and prepping my beautiful, hot pepper, red bronco to be picked up and shipped to me in Alaska. Highly recommend you reach out to him if you are local are looking to purchase out of state. They seem to have the inventory means or the vehicles to your exact wants and didn’t try to talk me out of the things just to try and get the vehicle there sooner..as I type this, he is currently washing and prepping my beautiful, hot pepper, red bronco to be picked up and shipped to me in Alaska. Highly recommend you reach out to him if you are local or looking to purchase out of state. They seem to have the inventory and means to order the vehicle to your exact wants and didn’t try to talk me out of the inks just to try and get the vehicle there sooner. while there were some bumps along the way due to our time differences and distance, it was a pleasure doing business with Elliott. More
by Mahana
Employees Worked With
September 21, 2023
The ease of working with Service Advisors, Victor Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. Villanueva, and Anthony Wojciechowski was exceptional. The service was courteous, efficient and timely. More
by drutherford7
September 21, 2023
Excellent service. I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recom I was updated throughout the service process. Jerry and Mike were friendly and professional. Car was returned washed and vacuumed clean. Highly recommend for service. More
by Jrm
September 20, 2023
We have been dealing with Jesus for so many years and will continue to do so! He is excellent! will continue to do so! He is excellent! More
by Moejo53
September 20, 2023
Received a fine deal from dealership, working with Jesus went smoothly and without issues purchased a f-150 went smoothly and without issues purchased a f-150 More
by repman531
September 19, 2023
excellent customer service, answered and resolved the problem with my vehicle, a very honest and kind person. THANK YOU problem with my vehicle, a very honest and kind person. THANK YOU More
by mendezbarato3
Employees Worked With
