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Arlington Heights Ford
Arlington Heights, IL
4,900 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,900 reviews
July 15, 2023
Easy to make a decision without a hassel Elliott was easy to work with as well Jennifer Mwndez easy to work with as well Jennifer Mwndez More
by Dballin21
July 14, 2023
Colton was really helpful and informative and went the extra mile! Definitely recommend Arlington heights Ford and Colton! extra mile! Definitely recommend Arlington heights Ford and Colton! More
by agollins
July 14, 2023
Very friendly , welcoming , in and out in sufficient time , listen to what the customer wants , listen to what the customer wants More
by Sfeicco2021
July 13, 2023
Second time buying here, Richard Jacobson has taken excellent care of me each time. If it's a Ford he's my call. excellent care of me each time. If it's a Ford he's my call. More
by JDH
Employees Worked With
July 13, 2023
Very easy process, nice people to work with. Steve Ursin was the best! Very fair pricing and enjoyable experience. Highly recommend! Steve Ursin was the best! Very fair pricing and enjoyable experience. Highly recommend! More
by Jen
Employees Worked With
July 12, 2023
Great experience with Lonnie! Came in to look at a couple of vehicles he had no problem accommadating us. Helped work with us to make a final decision. Also assisted us to get a g Came in to look at a couple of vehicles he had no problem accommadating us. Helped work with us to make a final decision. Also assisted us to get a great deal on our trade in. More
by Cesarrandom08
Employees Worked With
July 12, 2023
We called in to inquire about a Ford Bronco and came in the same day to meet with Matthew Renollet. I can’t say enough good things about him. From start to finish he was professional, polite and just the the same day to meet with Matthew Renollet. I can’t say enough good things about him. From start to finish he was professional, polite and just the kind of salesman you hope to have when you go into a dealership. He was understanding, not pushy, and actually very helpful. His sales manager Benjamin was great too. A solid operation all the way around. I recommend using these gentlemen with confidence. More
by mdilorenzo
Employees Worked With
Ben McCarty, Robyn Freeman, Matt Renollet
July 12, 2023
Mike Waddle in services was very customer focused. I am completely satisfied with the service I received. I am completely satisfied with the service I received. More
by gbrunks
Employees Worked With
July 12, 2023
AH Ford is an excellent dealer for all of your car buying needs. They have tremendous customer service and are very fair with their pricing. This is my second car from them and I will buy my next car as well needs. They have tremendous customer service and are very fair with their pricing. This is my second car from them and I will buy my next car as well. More
by coachsmith419
July 11, 2023
Excellent customer service. Very attentive to customer needs. Matthew and Colton did an excellent job taking care of me. Very attentive to customer needs. Matthew and Colton did an excellent job taking care of me. More
by Lindsaymulak
Employees Worked With
Colton Hannemann, Matt Renollet
