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Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
June 24, 2023
I am very pleased with this dealer and my sales rep. I will be doing my service here. I will be doing my service here. More
by Tierneyblake
June 24, 2023
Great dealership. We've been buying cars here for many years. Elliot was very helpful in purchasing our Blazer today! We've been buying cars here for many years. Elliot was very helpful in purchasing our Blazer today! More
by Locher
June 24, 2023
For me an outstanding service center is paramount for my willingness to engage with a dealership. The Service-Team that AH Ford has created, retained, and grown does not disappoint. During service the energ willingness to engage with a dealership. The Service-Team that AH Ford has created, retained, and grown does not disappoint. During service the energy and interactive engagement were what I'd hope for. I tend to be extremely observant. Under the hood AND under the vehicle I can see the assigned Technician is highly skilled and cares about the job its reflection on him. I understand what this job entailed, and re-assembly and cleanup were impressive. More
by jfrei42
June 24, 2023
Elliott helped us with 2 recent car purchases and we've appreciated his knowledgeable approach and consideration for our budget. appreciated his knowledgeable approach and consideration for our budget. More
by jpike
June 23, 2023
Luigi went above to find the problem before he returned the car to us. thank you the car to us. thank you More
by erob75
Employees Worked With
June 23, 2023
Colton was great. He helped ding the exact car we wanted. Very agile and helpful for the changes that arose during the delivery process. He helped ding the exact car we wanted. Very agile and helpful for the changes that arose during the delivery process. More
by RugbyDad77
Employees Worked With
Colton Hannemann
June 23, 2023
Elliot REICHEL was on top of things even though we went over to the Buick dealership. He was polite and a down to earth guy and seamed honest. over to the Buick dealership. He was polite and a down to earth guy and seamed honest. More
by Lucy
Employees Worked With
Other Employees :
There’s a lady named Lucy who was very helpful
June 23, 2023
Came in for an oil change and saw Elliot in the lounge. Elliot instantly came to follow-up on my car purchase and find out if I needed anything else. Always so helpful! Elliot instantly came to follow-up on my car purchase and find out if I needed anything else. Always so helpful! More
by Slkosmen
June 22, 2023
I found a vehicle online and Arlington Heights Ford was quick to get back to me about my interest. Jeremy was very helpful with my questions and they were even able to ship the vehicle to Texas for me! quick to get back to me about my interest. Jeremy was very helpful with my questions and they were even able to ship the vehicle to Texas for me! More
by ocke.devin
Employees Worked With
