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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
June 10, 2023
Great dealership, nice presentation, no haggles, sales rep was on point and very knowledgeable of the vehicles and options rep was on point and very knowledgeable of the vehicles and options More
by mario
Employees Worked With
June 10, 2023
Originally had a problem with an ordered bronco and Jesus was great helping figure out the situation. Jesus was great helping figure out the situation. More
by Tabdishi
Employees Worked With
June 10, 2023
Bought a new Bronco from Sam took great care of me would recommend to go see him recommend to go see him More
by Damantc
June 10, 2023
Getting the 2022 ranger (For ac not working) in was just a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , b a phone call and setting up a time and date. The truck needed a lot of Freon , which indicated that maybe the truck wasn't filled at the factory , but to be sure they kept the truck over night to check the pressure , this was a very good idea on there part , and it did verify that maybe at assembly the fill of Freon was missed , and this verified there was no leak problem with the system it's self. Ac works great now , good work ! More
by jpflasch
Employees Worked With
June 10, 2023
It’s nice to walk in with a smile and hand shake from Jerry & Mike. It makes you feel very welcoming Jerry & Mike. It makes you feel very welcoming More
by manno.renee
June 10, 2023
This is my 4th vehicle bought here and John Jr and Elliott have never disappointed. I won’t go anywhere else. Elliott have never disappointed. I won’t go anywhere else. More
by Dee M
June 09, 2023
I came in for an oil change and was treated like a regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. regular, even like a family member. Employee Mike Waddle explained everything to me step by step and made the process incredibly easy. More
by VMUKY
Employees Worked With
June 09, 2023
Fantastic transaction. Thank you Elliott and Teddy! Great dealership and people to do business with. Thank you Elliott and Teddy! Great dealership and people to do business with. More
by Yanksfan25
