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Arlington Heights Ford
Arlington Heights, IL
4,881 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,881 reviews
May 26, 2023
You guys are outstanding, as always! Thank you for the good service. Kevin Campbell. Ken Campbell Thank you for the good service. Kevin Campbell. Ken Campbell More
by cougartwo
Employees Worked With
Other Employees :
Anthony Velasco, Kevin Juarez, Justin Barrett, Kenny Holiday, Lunoni Mahdu
May 25, 2023
Thank you for wonderful service, pleasure doing business 👍 much appreciated. A+ A+ A+ A+ A+ Very happy with lease buyout. 👍 much appreciated. A+ A+ A+ A+ A+ Very happy with lease buyout. More
by jacobmfeinstein
Employees Worked With
May 25, 2023
They got me the car I wanted from Wisconsin and the color I wanted great place to do business thankyou I wanted great place to do business thankyou More
by Karolina
May 25, 2023
I got the car I wanted on a dealer trade great people to work with and a great rebate also work with and a great rebate also More
by Karolina
May 25, 2023
Matt was great. Wanted to dislike him, but completely changed our minds! Honestly if you want a car and an easy process, ask for Matt. Wanted to dislike him, but completely changed our minds! Honestly if you want a car and an easy process, ask for Matt. More
by tweetip
Employees Worked With
Matt Renollet
May 24, 2023
I got truck I wanted and everything went smooth as expected a real gpod deal and people are very nice to. Me nice people to do business with expected a real gpod deal and people are very nice to. Me nice people to do business with More
by afh1937
May 24, 2023
Very friendly and accommodating. Tim was the best to work with. Tim did everything we asked, it was a pleasant experience, we will return in the future Tim was the best to work with. Tim did everything we asked, it was a pleasant experience, we will return in the future More
by samantha.rebmann
Employees Worked With
Tim Uphoff
May 24, 2023
Efficient personable clean facilities friendly workers. Easy to work with and makes you feel important. Easy to work with and makes you feel important. More
by Stites
Employees Worked With
May 23, 2023
Appreciate the call to inform car finally came in. Rich helped us with all small issues that came up. Rich helped us with all small issues that came up. More
by Vicster
