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Arlington Heights Ford
Arlington Heights, IL
4,889 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,889 reviews
May 13, 2023
Great place to buy a car. . The process was simple and they accommodated my unique situation. . The process was simple and they accommodated my unique situation. More
by Erinkozminske
May 13, 2023
I cannot thank you enough for the spectacular service I receive from Lonnie Catanese. I buy a vehicle approximately every year, from Audis to jeeps, etc., and the professionalism Lonnie treated with before receive from Lonnie Catanese. I buy a vehicle approximately every year, from Audis to jeeps, etc., and the professionalism Lonnie treated with before I came in to complete the purchase to the day of has been unmatched. Efficient, professional, integrity. I truly appreciate how professionally Lonnie handled our transaction and will probably see you again soon for one of my other kids :-) More
by Lou
May 13, 2023
This is my 2 car in the last 2 months . Elliott is the reason why we keep coming back . Elliott is the reason why we keep coming back . More
by L.oner1
Employees Worked With
Other Employees :
John Rodriguez
May 12, 2023
I had a great experince here at Arlington Heights Ford. Jeremy rosa was a great salesman ans made this process. Jeremy rosa was a great salesman ans made this process. More
by Spaniol05
May 12, 2023
The Service Department staff is very down to earth, professional and knowledgeable. Will advise of what might be a problem but can wait till the following visit. Great advisors and the fact they spea professional and knowledgeable. Will advise of what might be a problem but can wait till the following visit. Great advisors and the fact they speak Spanish. More
by RMC456E
May 11, 2023
Lonnie Catanese was extremely helpful in our car purchase. Appreciated his relaxed sales approach to the purchase experience. purchase. Appreciated his relaxed sales approach to the purchase experience. More
by lisashy24
May 11, 2023
Dealership was clean and updated. Staff was friendly and made us feel welcome. I would recommend to my family and friends. Staff was friendly and made us feel welcome. I would recommend to my family and friends. More
by Jklmbarr
Employees Worked With
May 11, 2023
Steve helped us buy our new lighting. Great service and very professional. I will definitely come again for another vehicle and will recommend others. Great service and very professional. I will definitely come again for another vehicle and will recommend others. More
by Josemgutz
Employees Worked With
