Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,891 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,891 reviews
April 29, 2023
They were definitely amazing to work with! They treated me like family and worked with me to keep my payments to where I needed them to be! They treated me like family and worked with me to keep my payments to where I needed them to be! More
by Jamiesue
Employees Worked With
April 29, 2023
Very organized and efficient. Took good care of my truck and me as a customer. Excellent customer service. Took good care of my truck and me as a customer. Excellent customer service. More
by GIVEMEAJINGLE
Employees Worked With
April 29, 2023
I came you Arlington Heights ford to just look around and found the truck I’ve been looking for Elliott reichel.was awesome to work with helped every way possible to find the right truck found the truck I’ve been looking for Elliott reichel.was awesome to work with helped every way possible to find the right truck More
by L.oner1
Employees Worked With
April 29, 2023
Good sales specialist didn’t give up finding me and my wife a great deal on our new pickup wife a great deal on our new pickup More
by Julian M
Employees Worked With
April 29, 2023
Lou took amazing care of me today. He is a pleasure to work with and very helpful. Jessica is also wonderful to work with and also very friendly and helpful He is a pleasure to work with and very helpful. Jessica is also wonderful to work with and also very friendly and helpful More
by Bingo
April 29, 2023
Colton was extraordinary. He was extremely helpful at each step, a great listener, very detail oriented, and best of all, he always did exactly what he said he was going to d He was extremely helpful at each step, a great listener, very detail oriented, and best of all, he always did exactly what he said he was going to do. More
by Gbodnar
Employees Worked With
Other Employees :
John Rodriguez, Frank White, Colton Hannemann, Sierra Dimmitt
April 29, 2023
Steve Ursin is a great and friendly salesman! I’ve now bought 6 cars from him and wouldn’t hesitate to buy another! I’ve now bought 6 cars from him and wouldn’t hesitate to buy another! More
by dspringmire
April 28, 2023
Very friendly and helpful people, my process was very quick and simple. The environment was great! quick and simple. The environment was great! More
by Cindy.ramirez11211989
April 28, 2023
My sales pro Marco helped me and my wife very friendly dealer would definitely recommend dealer would definitely recommend More
by Balango1989
April 28, 2023
Arlington Heights Ford is an exceptional dealer and Steve Ursin is a wonderful salesman and we have been working with him for years Ursin is a wonderful salesman and we have been working with him for years More
by jspringmire
