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Arlington Heights Ford
Arlington Heights, IL
5,417 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 34nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past seven consecutive years being awarding for 2019-2025!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 5,417 reviews
January 13, 2026
I had such an easy and efficient car-buying experience with Jasmine at Arlington Heights Ford! The entire process was smooth, and everyone at the dealership was so friendly and welcoming. Highly recommend with Jasmine at Arlington Heights Ford! The entire process was smooth, and everyone at the dealership was so friendly and welcoming. Highly recommend! More
by Kels9774
Employees Worked With
January 12, 2026
Michael was an awesome guy to work with, very helpful and informative,not pushy. A real pleasure informative,not pushy. A real pleasure More
by Dan.oleston
January 10, 2026
Appreciate the friendliness and flexibility that was extended to us. Being able to take the truck home was nice and helped with our decision. extended to us. Being able to take the truck home was nice and helped with our decision. More
by purduetom90
January 10, 2026
was unsure of car i wanted but Lonnie took his time with me and made sure I got what I wanted me and made sure I got what I wanted More
by amyleibs2
January 08, 2026
Jesus Sanchez helped me out in purchasing a new e350 for our business. Excellent customer service and experience. our business. Excellent customer service and experience. More
by Lucydog10
Employees Worked With
January 08, 2026
This scheduled service was on time and thorough, I was very pleased with the service. very pleased with the service. More
by sbrill
Employees Worked With
January 06, 2026
JB was very nice and friendly. Provided excellent service. I would recommend Ford auto service to get your car repaired. Provided excellent service. I would recommend Ford auto service to get your car repaired. More
by erushing198
Employees Worked With
January 06, 2026
Rich helped me get a new Maverick thank you rich I will be back for many more Echols be back for many more Echols More
by Rb8660
January 03, 2026
Great experience buying a new car. Steve was very helpful and knowledgeable on all the different options. Most importantly he made the long process as quick and easy as possible. Steve was very helpful and knowledgeable on all the different options. Most importantly he made the long process as quick and easy as possible. More
by Mike
Employees Worked With
