Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arlington Heights Ford
Arlington Heights, IL
4,878 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,878 reviews
April 29, 2025
John was very helpful in service . I've bought 7 cars from Arlington Heights Ford . Everyone that works at Ford is very helpful and friendly. I've bought 7 cars from Arlington Heights Ford . Everyone that works at Ford is very helpful and friendly. More
by ereichel25
April 28, 2025
Richard helped me get a mustang for my son. Thankyou Richard we will be back again. Thankyou Richard we will be back again. More
by Mgr9531
April 26, 2025
Isaiah and Sam were great gave me an amazing deal on the truck and made everything easy truck and made everything easy More
by Michaeldmontey
April 25, 2025
Excelentes ofertas y una atención espectacular por parte del vendedor, sin presiones y con las cuentas muy claras, recomiendo hacer negocios con Jesús Sanchez del vendedor, sin presiones y con las cuentas muy claras, recomiendo hacer negocios con Jesús Sanchez More
by robertorbe
April 25, 2025
We brought our Expedition in to have the power control module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. module reprogrammed. The scheduler made the appointment exactly as we requested. Lou Alfano greeted us promptly and arranged to have the work done. Our vehicle was ready in short order and Lou had it washed for us, too! This is the kind of service experience we have come to expect from Arlington Heights Ford. We're very-well satisfied with the work and the people at this dealer. More
by Janet
April 24, 2025
Great experience Isaiah drove 4 hours to get me the car I wanted very satisfied!! wanted very satisfied!! More
by Jlnelson1966
April 24, 2025
My experience with your dealership, and Jesus was a pleasant one. I would not have a problem, recommending your dealership to friends of mine. Thank you for all your help. pleasant one. I would not have a problem, recommending your dealership to friends of mine. Thank you for all your help. More
by walzab
April 24, 2025
Buying a car was a very easy, enjoyable and thorough, process. I would recommend this crew to help with your needs! process. I would recommend this crew to help with your needs! More
by Maddymiller1027
Employees Worked With
April 23, 2025
Isaiah was super awesome. Bought cars in the past from a retired salesman and Isaiah made me feel just as welcome and comfortable even though he was new to me. Great job! Bought cars in the past from a retired salesman and Isaiah made me feel just as welcome and comfortable even though he was new to me. Great job! More
by Mrivera6514
Employees Worked With
April 22, 2025
Got to the point Easy to work with Great staff and very very friendly people very friendly people More
by rickbertucci
Employees Worked With
