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Arlington Heights Ford
Arlington Heights, IL
4,955 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,955 reviews
June 11, 2025
Lonnie is great! Professional and very nice! I highly recommend Lonnie if you’re looking for a used or new car. Professional and very nice! I highly recommend Lonnie if you’re looking for a used or new car. More
by john.plodzien
Employees Worked With
June 11, 2025
I appreciate the work / services provided by this dealership! It was a Great and Excellent job, done with my car thank you. dealership! It was a Great and Excellent job, done with my car thank you. More
by Teejay
Employees Worked With
June 10, 2025
I really enjoyed working with the dealership. Everything went very smoothly. They were very helpful and my experience was pleasant. Everything went very smoothly. They were very helpful and my experience was pleasant. More
by ghaasch
Employees Worked With
June 10, 2025
It is always a pleasure to businesses with Steve. We are repeat buyers. Easy and no gimmicks. We are repeat buyers. Easy and no gimmicks. More
by Amy B
Employees Worked With
June 09, 2025
John did a great job explaining everything that I needed to keep my vehicle in good working order. Great job john to keep my vehicle in good working order. Great job john More
by Oper150
Employees Worked With
June 09, 2025
Dealership, sales and finance were easy to work with. They even took our pictures with our new car and sent it to us. They even took our pictures with our new car and sent it to us. More
by jennifer
June 08, 2025
Fantastic Experience! Jeremy was outstanding from start to finish! As soon as we walked in, he was professional, attentive, and on point. He gave us a thorough tour and Jeremy was outstanding from start to finish! As soon as we walked in, he was professional, attentive, and on point. He gave us a thorough tour and a relaxed test drive, making sure we felt comfortable every step of the way—no pressure at all. I came in with a specific F-150 in mind, but ended up leaving with a completely different one that not only matched the price, but offered more features than I had originally considered. Overall, it was a great experience. I would highly recommend both this dealership and Jeremy to anyone looking for a smooth and enjoyable car-buying process! More
by Oscar A.
June 07, 2025
Sam Sandler was really down to earth and very knowledgeable. We wanted a Jeep gladiator mojave he helped us with what we needed and worked with our budget. Working with him was like going thur a knowledgeable. We wanted a Jeep gladiator mojave he helped us with what we needed and worked with our budget. Working with him was like going thur a drive thur quick in n out. Extremely satisfied. Stop by and work with him he won't leave you disappointed. More
by Jsangha
Employees Worked With
June 07, 2025
Easy communication and no pressure with the used car I was buying. I would definitely work with Jesus again. was buying. I would definitely work with Jesus again. More
by mcchamberlin
Employees Worked With
June 07, 2025
Never disappointed when we purchased a vehicle at this dealership. Jeremy is a wonderful salesman. He is honest he's good at what he does. We appreciate his honesty and we love Jeremy Rosa. We'll be back dealership. Jeremy is a wonderful salesman. He is honest he's good at what he does. We appreciate his honesty and we love Jeremy Rosa. We'll be back for another car soon More
by gjason827.GwJ
Employees Worked With
