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Arlington Heights Ford
Arlington Heights, IL
4,894 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,894 reviews
April 28, 2023
Very friendly and helpful people, my process was very quick and simple. The environment was great! quick and simple. The environment was great! More
by Cindy.ramirez11211989
April 28, 2023
My sales pro Marco helped me and my wife very friendly dealer would definitely recommend dealer would definitely recommend More
by Balango1989
April 28, 2023
Arlington Heights Ford is an exceptional dealer and Steve Ursin is a wonderful salesman and we have been working with him for years Ursin is a wonderful salesman and we have been working with him for years More
by jspringmire
April 28, 2023
Lonnie Catanese was great as usual, went above and beyond to locate my new vehicle put of state and bring it there for me. Don't hesitate to go see Lonnie Catanese for any of your vehicle needs! to locate my new vehicle put of state and bring it there for me. Don't hesitate to go see Lonnie Catanese for any of your vehicle needs! More
by Rosalyndembek
April 28, 2023
Victor took good care care of me. Will be back for sure in the future. Really nice dealership. Will be back for sure in the future. Really nice dealership. More
by Rob
April 28, 2023
Felt like I was approached by the typical car salesman in the beginning. Became better as the process went along. the beginning. Became better as the process went along. More
by mkdk243
April 27, 2023
Very accommodating! Mike the Service Manager gave me excellent help in a problem I was having with my vehicle.I would highly recommend this Dealership to anyone! Mike the Service Manager gave me excellent help in a problem I was having with my vehicle.I would highly recommend this Dealership to anyone! More
by Susan
April 26, 2023
Every time we bring in our Ford Vehicle we get great service. AH Ford has an exceptional service department. Victor is an outstanding Service Adviser. We will continue to bring our vehicle to AH Ford fo service. AH Ford has an exceptional service department. Victor is an outstanding Service Adviser. We will continue to bring our vehicle to AH Ford for regular maintenance. Thanks, Don and Ben More
by donstockguy1
Employees Worked With
April 26, 2023
They said it would take two hours, it was almost three hours. This is unacceptable. hours. This is unacceptable. More
by wphwph
April 26, 2023
Elliott, our salesman, was delightful and added to our buying experience.. We would recommend him to family and family . buying experience.. We would recommend him to family and family . More
by Stevenaholland
Employees Worked With
Other Employees :
John Rodriguez, Ben McCarty
