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Arlington Heights Ford
Arlington Heights, IL
4,905 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,906 reviews
January 06, 2023
Mike is very good with updating progress of the repair! Thank you very much John Thank you very much John More
by Homesrusrealty@gmail.com
Employees Worked With
January 06, 2023
I had a great experience at Arlington hieghts ford Elliott was very professional and exponential Elliott was very professional and exponential More
by Bagels
January 05, 2023
So happy with my car purchase experience with Elliott. Couldn’t be happier! Elliot made the whole process fun and seamless. Couldn’t be happier! Elliot made the whole process fun and seamless. More
by lrp1221
Employees Worked With
January 04, 2023
This dealer has always been top notch with all my service needs. Had a slight problem after my 60,000 mile service and they went out of their way to find the issue and make it right. Always good service and needs. Had a slight problem after my 60,000 mile service and they went out of their way to find the issue and make it right. Always good service and I trust them 100%. Never feel,like they are trying to do more than my vehicle needs. They are the best. More
by rrobertson731
January 04, 2023
Treated us really great! Would buy from again. Jesus Sanchez was great to work with. Would buy from again. Jesus Sanchez was great to work with. More
by Bgh5469
Employees Worked With
January 04, 2023
Service techs at this dealer are very knowledgeable, polite and are down to earth. I also like that they speak Spanish, they help explain things well for my non-English Speaking family members. polite and are down to earth. I also like that they speak Spanish, they help explain things well for my non-English Speaking family members. More
by RMC456E
January 03, 2023
Honest and highly reputable. My experience with them proved it. They went out of their way to earn my business and earn my trust. They’ll have both going forward. My experience with them proved it. They went out of their way to earn my business and earn my trust. They’ll have both going forward. More
by Ken
Employees Worked With
Marco Saldana
January 03, 2023
My experience at Arlington Ford was very friendly and professional. Richard was helpful in making the car buying process go smoothly, and knew a lot about the vehicle being sold. professional. Richard was helpful in making the car buying process go smoothly, and knew a lot about the vehicle being sold. More
by Matt.rohan8
January 03, 2023
Exelente servicio recomendado si alguien esta en busca de un auto venga aqui a Arlington heights Ford y pregunte po Jesus Sanchez un auto venga aqui a Arlington heights Ford y pregunte po Jesus Sanchez More
by Jesusgarcia0102
Employees Worked With
