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Arlington Heights Ford

Arlington Heights, IL

Overview
Employees
Reviews
Vehicles
5.0
4,924 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years. We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.! We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle. We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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801 W. Dundee Rd.

Arlington Heights, IL

60004

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Showing 4,924 reviews

January 02, 2023

Elliott Reichel was great to work with. He was very knowledgeable and professional and personable. More

by JMarino
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez
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Jan 05, 2023 -

Arlington Heights Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Arlington Heights Ford Team

December 31, 2022

Good service. Elliott helped me out with a great vehicle. Highly recommend. Leaving satisfied with a truck. More

by Jon
Recommend Dealer
Yes
Employees Worked With
John Guido, Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elliott Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Rodriguez
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Jan 05, 2023 -

Arlington Heights Ford responded

We cannot thank you enough for your wonderful review of Arlington Heights Ford and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Arlington Heights Ford Team

December 31, 2022

Amazing service great care in helping me get into the car I wanted and making sure I got a good deal More

by nlemke98
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Silva, Anthony Seamans
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Jan 05, 2023 -

Arlington Heights Ford responded

Thank you for this amazing review! We really appreciate your business. Sincerely, The Arlington Heights Ford Team

December 31, 2022

After visiting this dealership and working with Steve, I would never hesitate to return or recommend others here. Steve is extremely attentive and thorough with his work, follow ups and his commitment to pr More

by GuillermoBonilla98
Recommend Dealer
Yes
Employees Worked With
Steve Ursin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Arlington Heights Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Arlington Heights Ford Team

December 31, 2022

Sam was great to work with, honest sales. Will definitely be back to work with him in the future. More

by Glhofstra
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Arlington Heights Ford responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Arlington Heights Ford Team

December 30, 2022

Anthony Seamans was a true pleasure to work with! Kind, courteous, and on the ball always! More

by dwelbel73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Seamans, Anthony Velasco
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Jan 05, 2023 -

Arlington Heights Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Arlington Heights Ford Team

December 30, 2022

Sammy Vasco is a great salesperson! I could tell he was looking out for my best interest. More

by milazzobrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Vasco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Arlington Heights Ford responded

Thanks for the kudos! We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Arlington Heights Ford Team

December 30, 2022

Went out their way to help me with no appointment. Tony was the best face and person to meet customers. More

by Bob
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Anthony Velasco
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Jan 05, 2023 -

Arlington Heights Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Arlington Heights Ford Team

December 30, 2022

Hubby just purchased his dream truck thank you Jesus Sanchez for your excellent service even came in on his day off to assist us :) Will definitely come back ! More

by Garciama77
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Arlington Heights Ford responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Arlington Heights Ford Team

December 30, 2022

Jesus Sanchez was an awesome friendly salesman very knowledgeable about the vehicles great dealership Thank you More

by Estebangutierrez885
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesus Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Arlington Heights Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Arlington Heights Ford Team

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