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Arlington Heights Ford
Arlington Heights, IL
4,920 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,920 reviews
December 27, 2022
Mike waddle gave a good customer experience. .I loved the way he took care of the customer.. .I loved the way he took care of the customer.. More
by suresh
Employees Worked With
December 26, 2022
Had a fun experience with Elliott reichel til very good care of my girlfriend thank you care of my girlfriend thank you More
by TpHooD
Employees Worked With
December 26, 2022
Elliott was awesome! ! Bought my car here 5 years ago and came back all the way from New Hampshire. Truly would not go anywhere else. Elliott was a hoot. We had a ton of f ! Bought my car here 5 years ago and came back all the way from New Hampshire. Truly would not go anywhere else. Elliott was a hoot. We had a ton of fun and left with a great car to level up my driving experience. Cannot say enough good things about Elliott and my 2020 Escape. Go see Elliott if you’re looking for a new/used car or just need a laugh to brighten up your day. More
by stephaniemwin
December 24, 2022
Steve Ursin was personable and fair. Will be recommending your dealership to others. Service was fast and efficient Will be recommending your dealership to others. Service was fast and efficient More
by HappyCustomer
December 24, 2022
Thanks to Mike Waddle and Jerry Hood for taking care of my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! my battery issue and for all your courtesy and consideration. As always you and the entire service team prove to be the best in the business! More
by kenneth.kramer
December 22, 2022
Top notch sales and service. Long time customer. Way to go. Can’t wait to do it again. Long time customer. Way to go. Can’t wait to do it again. More
by JR Hommer
December 22, 2022
Tony W in service did everything needed and everything possible to ensure that my vehicle was both serviced and repaired with a highest integrity. possible to ensure that my vehicle was both serviced and repaired with a highest integrity. More
by jfrei42
December 21, 2022
Super personable. No hassle. Worked everything out for me in a timely manner. Would definitely recommend to a friend. Marco was great! No hassle. Worked everything out for me in a timely manner. Would definitely recommend to a friend. Marco was great! More
by Cody Sullivan
Employees Worked With
Marco Saldana
