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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
October 09, 2022
AH Ford is great to work with. They listen to my information regarding our car. Service was excellent and finished on time. Thank you to the service team. They listen to my information regarding our car. Service was excellent and finished on time. Thank you to the service team. More
by vincechiara
October 07, 2022
Lonnie was great and persistent to get us the best deal on a car that was right for me! Highly reccomend. Awesome service! on a car that was right for me! Highly reccomend. Awesome service! More
by ChevyGuy
October 07, 2022
Great place! Elliott is the best. Great service, willing to go the extra for his customers. Elliott is the best. Great service, willing to go the extra for his customers. More
by Julieklotz09
October 07, 2022
Elliott is a great sales person. This this the second car I have bought. Elliot is very personable and honest. You won't be disappointed. This this the second car I have bought. Elliot is very personable and honest. You won't be disappointed. More
by maryesther60
October 06, 2022
My husband and I have bought 4 cars from Arlington Hts Ford in the past few years. We have always had a good experience with our purchases and in particular with the service department. They listen and Ford in the past few years. We have always had a good experience with our purchases and in particular with the service department. They listen and fix the problem. Quick and efficient. Always explaining what is needed so we can understand and getting it done. MHC More
by mhchiara
October 06, 2022
Lou was very helpful with the towing process. He made it very easy for me. Also, the work was done quickly. Overall great experience. He made it very easy for me. Also, the work was done quickly. Overall great experience. More
by Rich
Employees Worked With
October 05, 2022
I’ve had previous experience with a sales person and felt pressured and rushed and was left uncomfortable buying from your dealership. Decided to give it another shot and spoke with Robyn and expressed my is pressured and rushed and was left uncomfortable buying from your dealership. Decided to give it another shot and spoke with Robyn and expressed my issues and had another appointment set with my sales man Izzy. He was absolutely fantastic took his time to hear what I needed also our multiple trips to the lot to look at different cars helped every step of the way.when time to make a deal joe helped fight for the perfect deal which sealed the deal of making me a life time customer! Thank you so much to all staff that helped me get into a car I love! More
by John
October 05, 2022
Lonnie Catanese was a pleasure to deal with, professional and knowledgeable . I would strongly recommend him and Arlington heights ford ! and knowledgeable . I would strongly recommend him and Arlington heights ford ! More
by Jaxon
October 05, 2022
Jesus & the entire team were fantastic to work with. All in all, we got the deal done. All in all, we got the deal done. More
by Jake Kramer
Employees Worked With
Other Employees :
Justin Silva, Marco Saldana, George Sarkisian, Anthony Seamans, HENRY LINARES
