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Arlington Heights Ford
Arlington Heights, IL
4,890 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,890 reviews
September 10, 2022
I was helped by Anthony and he was super helpful and considerate of what I wanted in a car. He was extremely kind and compassionate!! Highly recommend him! considerate of what I wanted in a car. He was extremely kind and compassionate!! Highly recommend him! More
by Wesley Kubiak
Employees Worked With
Anthony Seamans
September 10, 2022
Good service excellent customer service. Jesus was friendly and attentive to our question. Great experience. Jesus was friendly and attentive to our question. Great experience. More
by jizelle025
Employees Worked With
September 10, 2022
Very friendly and helped to find the right car. Made sure to go over everything very well too so we knew what we were paying for Made sure to go over everything very well too so we knew what we were paying for More
by Mnowlan
September 10, 2022
Just drove 2 hours from west bend WI to see Elliot. great experience and went home with my new car! great experience and went home with my new car! More
by oliviamk22
Employees Worked With
September 10, 2022
Great to work with. Can’t go wrong with his jokes!!! He is the bomb!!! Can’t go wrong with his jokes!!! He is the bomb!!! More
by Jaknaus1
Employees Worked With
September 10, 2022
Elliott was an awesome salesman! Very personable! Will be back for the next purchase soon! Very personable! Will be back for the next purchase soon! More
by aliviasmama73104
September 09, 2022
Came in a was met by Elliott Reichel . He was a fresh of breath air and polite . I’m coming back with my wife when she’s ready .Frank white was awesome . He was a fresh of breath air and polite . I’m coming back with my wife when she’s ready .Frank white was awesome . More
by jimcarrillo1
Employees Worked With
Other Employees :
John Rodriguez, Frank White, Ben McCarty
September 09, 2022
Great to have Steve Ursin’s help today when I found myself unexpectedly needing to replace a vehicle. Steve put me in a sweet ride at a price we can afford. Thanks bud! Shout outs to John Baez in Finan myself unexpectedly needing to replace a vehicle. Steve put me in a sweet ride at a price we can afford. Thanks bud! Shout outs to John Baez in Finance and Ecrom in Service for getting me in, out and on my way in no time. This is our 3rd purchase from AH Ford over past 15 years. These guys know their stuff. More
by Jack Swinger
Employees Worked With
September 09, 2022
good service they picked up the car for recall and brought it back in a professional way. brought it back in a professional way. More
by sawanautosales
Employees Worked With
