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Arlington Heights Ford
Arlington Heights, IL
4,896 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,896 reviews
August 23, 2022
Elliotts customer service did not end at the time of sale! Any thing we have questions about he is more than willing to help. He follows through and follows up after it is resolved. Top notch! Would r sale! Any thing we have questions about he is more than willing to help. He follows through and follows up after it is resolved. Top notch! Would refer him to anyone in the market for a vehicle! More
by Jennifer.digioia
August 23, 2022
Tony in service is a pleasure to deal with. He's a straight shooter. No beating around the bush with him. He's a straight shooter. No beating around the bush with him. More
by BHaupt
Employees Worked With
August 22, 2022
Jesus was an exceptional Sales Pro! We couldn’t have asked for a better experience! We will be Arlington Heights Ford customers for life! We couldn’t have asked for a better experience! We will be Arlington Heights Ford customers for life! More
by Jordan
Employees Worked With
August 20, 2022
Elliott Reichelwas extremely helpful and honest as he helped us purchase our 3rd car from this dealership. We appreciated his expertise and stellar work ethic. We would definitely recommend Elliot and A helped us purchase our 3rd car from this dealership. We appreciated his expertise and stellar work ethic. We would definitely recommend Elliot and Arlington Heights Ford to friends and family. More
by Jackie
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin, Ben McCarty
August 20, 2022
Great experience as always with Arlington Heights Ford. First car for our son and he’s so excited. Thank you Elliot and Kiko!!! First car for our son and he’s so excited. Thank you Elliot and Kiko!!! More
by harrylutz
August 19, 2022
The service reps at AH Ford are some of the best! A special thank you to Anthony Velasco for always taking great care of me when I come in for service! A special thank you to Anthony Velasco for always taking great care of me when I come in for service! More
by dwelbel73
August 19, 2022
Excellent service. Service manager is outstanding. Got in 1st time for an oil change and got out in less then an hour. I have been coming there for many years Service manager is outstanding. Got in 1st time for an oil change and got out in less then an hour. I have been coming there for many years More
by midwest.livery@gmail.com
Employees Worked With
August 19, 2022
Very friendly and helpful. Answered all questions. Not over bearing sales approach. Told benefits of this dealership Answered all questions. Not over bearing sales approach. Told benefits of this dealership More
by Curt
Employees Worked With
