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Arlington Heights Ford
Arlington Heights, IL
4,880 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,880 reviews
August 04, 2022
Elliott was wonderful to work with! He was patient and helped us find the perfect car! He was patient and helped us find the perfect car! More
by Wendy
Employees Worked With
August 03, 2022
Provided great service, and received car back when promised, personal all very helpful and experianced, and knowledgable, good experience promised, personal all very helpful and experianced, and knowledgable, good experience More
by Jbmedserv
August 03, 2022
Anthony helped us find the explorer we were looking for. Great knowledge of the product and very helpful. Would recommend him and Arlington Heights for to anyone that wants fair prices and great service. To Great knowledge of the product and very helpful. Would recommend him and Arlington Heights for to anyone that wants fair prices and great service. Top notch! More
by Jack
Employees Worked With
Anthony Seamans
August 02, 2022
Jesus was great to work with. Very friendly and personable. I am happy with my purchase and glad I was able to work with Arlington Heights Ford! I will send anyone I know looking Very friendly and personable. I am happy with my purchase and glad I was able to work with Arlington Heights Ford! I will send anyone I know looking for a vehicle to the dealership. If I had to provide constructive feedback for the dealership as a whole, it would be to have a willingness to work with my preapproved preferred credit union for financing rather than push me to utilize one of their vendors. I can rework financing on my end so it's not really a huge issue, but still a step I didn't really want to do. Not the end of the world nor am I upset. More
by Skylair
Employees Worked With
August 02, 2022
Excelente atención, muy amable, explica cualquier duda en realidad se los recomiendo, vine buscando otro carro y el me ofreció una muy buena opción. realidad se los recomiendo, vine buscando otro carro y el me ofreció una muy buena opción. More
by yanlalashi7
Employees Worked With
August 01, 2022
I think this dealership offers good service at a decent price. The service advisor was very helpful. price. The service advisor was very helpful. More
by paladin085
Employees Worked With
August 01, 2022
Terrific experience. Great team to work with. Highly recommend purchasing from Arlington Heights Ford. Very happy. Great team to work with. Highly recommend purchasing from Arlington Heights Ford. Very happy. More
by Kaytanhall
Employees Worked With
Other Employees :
John Rodriguez, Jon Franklin
August 01, 2022
Would recommend this dealership and Steve Ursin for any new or used car purchase. Friendly, knowledgeable and all around good service. new or used car purchase. Friendly, knowledgeable and all around good service. More
by dianegentile
