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Arlington Heights Ford
Arlington Heights, IL
4,068 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,068 reviews
September 27, 2021
We bought a mini van for the family, Marco was our sales rep he was really helpful he explained all the futures of the vehicle. When we decide it to purchase the van Marco promised us he would fill up the g rep he was really helpful he explained all the futures of the vehicle. When we decide it to purchase the van Marco promised us he would fill up the gas tank which he did!. Even though We arrived an 1hr before they closed on a Friday marco took the time to explain whole purchase process plus also explain to us the whole carfax history. Marco even took the time to call after 3days too check on how we were doing after our purchase, that really shows that they care for their customers. I highly recommend everyone to contact marco, he’s going to take really good care of you !. Thanks again Marco. More
by Federicomoreno
Employees Worked With
Marco Saldana
Helpful September 27, 2021
Great place to visit. Service is top notch! My car was in and out as promised and out as promised More
by analfano
Employees Worked With
September 27, 2021
They fix my problem. I am recommending this place. They are nice and friendly people. are nice and friendly people. More
by sabahudin
Employees Worked With
September 25, 2021
Rich Jacobson was extremely helpful with the purchase of my F250. One of the easiest buying experiences i have ever had my F250. One of the easiest buying experiences i have ever had More
by Lukebarr8
Employees Worked With
September 24, 2021
Clean shop Friendly service advisors and workers. I've always had good experiences here at Arlington heights Ford always had good experiences here at Arlington heights Ford More
by verg
September 24, 2021
Bought here. Service here. Great team and facility, and can’t recommend highly enough! Thanks! can’t recommend highly enough! Thanks! More
by drewgd@gmail.com
Employees Worked With
September 24, 2021
Constantly being updated progress about my car great communication friendly service would recommend next service communication friendly service would recommend next service More
by Greg
Employees Worked With
September 24, 2021
Extremely helpful and courteous. Do the work right the first time. Will not take my truck anywhere else for service. Top notch. first time. Will not take my truck anywhere else for service. Top notch. More
by Tom McPherson
Employees Worked With
September 23, 2021
I would highly recommend Jesus. He was awesome to work from the start. I bought a 2021 F250, like I say experience is awesome!! Outstanding from the start. I bought a 2021 F250, like I say experience is awesome!! Outstanding More
by yardworksetcinc
Employees Worked With
