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Arlington Heights Ford
Arlington Heights, IL
4,880 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,880 reviews
July 21, 2022
Third car I’ve bought here. Sales and service people have always been very helpful. Sales and service people have always been very helpful. More
by djones320
July 20, 2022
Drove out from Lake in the Hills, to Arlington Heights Ford and was promptly greeted by Elliot. It was my 3rd vehicle purchased here. Amazing service every time Ford and was promptly greeted by Elliot. It was my 3rd vehicle purchased here. Amazing service every time More
by Kyle.kirincic90
Employees Worked With
Other Employees :
John Rodriguez, Jon Franklin
July 20, 2022
AH Ford was very friendly and accommodating. They were willing to work within our conditions and budget to deliver us a quality vehicle. Sam’s service was especially good, giving us the feeling They were willing to work within our conditions and budget to deliver us a quality vehicle. Sam’s service was especially good, giving us the feeling like he was a long-time friend. More
by Srerens
July 20, 2022
Marco was extremely helpful and informative on the truck I was purchasing. He took the time to walk me through the features the truck has and made sure I was comfortable driving the truck. I am incredibly p I was purchasing. He took the time to walk me through the features the truck has and made sure I was comfortable driving the truck. I am incredibly pleased with my purchase! More
by Carla Flores
July 20, 2022
I brought my car in for unknown noises in the rear end and brakes. Anthony Velasco and his team were great; they diagnosed and fixed only what was required. and brakes. Anthony Velasco and his team were great; they diagnosed and fixed only what was required. More
by dwberkow
Employees Worked With
Anthony Velasco
