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Arlington Heights Ford
Arlington Heights, IL
4,889 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,889 reviews
July 09, 2022
Elliott was very friendly and helpful with the purchase of a car and trading in an old one. We had a great experience. of a car and trading in an old one. We had a great experience. More
by emilyr
Employees Worked With
July 08, 2022
Came all the way for minnesota to pick it up. Very helpful and set me all up Very helpful and set me all up More
by Jennifer.adamek
Employees Worked With
July 07, 2022
Tony always helps me out and takes care of my car well. I can count on him to fix my car well but not overcharge me, like some other device managers like to do. That’s why I always go straight to Tony. I can count on him to fix my car well but not overcharge me, like some other device managers like to do. That’s why I always go straight to Tony. More
by AR
Employees Worked With
Other Employees :
Service manager with the big mustache always rips me off and I’m sick of it
July 07, 2022
Easy car buying experience! No pressure sales approach from Elliot Reichel and John Guido Jr.! We will be back again No pressure sales approach from Elliot Reichel and John Guido Jr.! We will be back again More
by Jlietz
July 07, 2022
Very pleasant working with Elliott he vas very Informative and knowledgeable. Super duper.. thank you so much. very Informative and knowledgeable. Super duper.. thank you so much. More
by Jonssomi
Employees Worked With
July 06, 2022
Vehicle advertised for under 32,000 . They are now selling for just under 54,000. I seen truck on ford.com so I called to see if they still had it. they told me they did , so I asked if I They are now selling for just under 54,000. I seen truck on ford.com so I called to see if they still had it. they told me they did , so I asked if I can put down money for them to hold it until I made the hour drive to get it. They said sure , you do know it’s more than 20,000 over the msrp. I said no way I guess I’m not buying ford anymore, after buying only ford for over 25 years. They’ve gotten to greedy. More
by jj101574
Employees Worked With
Sales manager
July 06, 2022
Kevin was great! Got me in and out super fast and was great with his recommendations before I took my EDGE on a cross country drive. Got me in and out super fast and was great with his recommendations before I took my EDGE on a cross country drive. More
by colellas
Employees Worked With
Kevin Juarez
July 06, 2022
Elliott’s a funny guy! He knows his business, friendly and helpful. Thanks for all your help! He knows his business, friendly and helpful. Thanks for all your help! More
by Roserinker
Employees Worked With
July 05, 2022
I had a great experience buying my car. Marco Saldana was very helpful as he listened to exactly what I was looking for in a car. He showed me options that would work with my needs and budg Marco Saldana was very helpful as he listened to exactly what I was looking for in a car. He showed me options that would work with my needs and budget. Frank White was very helpful in the financial part of the process. He answered all my questions and explained the warranty options. Definitely would recommend this dealership to friends and family. Thank you Marco & Frank, I love my new car! More
by vanessa S.
Employees Worked With
Marco Saldana, Frank White
