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Arlington Heights Ford
Arlington Heights, IL
4,966 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,966 reviews
June 14, 2022
Throughout our experience the whole team at AH Ford were professional, prompt and forthright. We appreciated the package and service we found when finding the perfect Cecile to suit our family needs. Steve professional, prompt and forthright. We appreciated the package and service we found when finding the perfect Cecile to suit our family needs. Steve U. Was particularly helpful in guiding us through the process and was always available to connect. More
by mwesb2004
June 13, 2022
Came in off the street to look at two used cargo vans-everyone was very helpful, able to get paperwork done efficiently. Business transaction, company paperwork processed easily. Jesus Sanchez ma vans-everyone was very helpful, able to get paperwork done efficiently. Business transaction, company paperwork processed easily. Jesus Sanchez made everything very smooth and effortless! More
by Trapper
June 13, 2022
Had my service done this morning. Servcing Agent Tony Wojciechowski Was on time & explained all work needed. Work was done quickly & i was notified about the charges before coming to Servcing Agent Tony Wojciechowski Was on time & explained all work needed. Work was done quickly & i was notified about the charges before coming to pay... Overall very happy with The work. & price. Thank you very much . Will be back..in this location. Great job.. More
by MARGARETCL12
Employees Worked With
Anthony Wojciechowski
June 13, 2022
Overall great experience with sales and management. One negative was getting to finance and the time it took to see Joe Baez. Would definitely ask for Elliot again! One negative was getting to finance and the time it took to see Joe Baez. Would definitely ask for Elliot again! More
by pjvande41@aol.com
June 13, 2022
Good guy is help me find nice car thank you so much for everything i will be back everything i will be back More
by zc19890308
Employees Worked With
June 11, 2022
Richard Jacobsen helped us at Arlington Heights IL location. He was very helpful and good with all information. location. He was very helpful and good with all information. More
by penny.merritt75
Employees Worked With
June 11, 2022
Great staff! Robert went above and beyond to accommodate our needs, and to smooth out any bumps that we came across along the way. Robert went above and beyond to accommodate our needs, and to smooth out any bumps that we came across along the way. More
by Marta zielinski
Employees Worked With
Robert Lungin
June 11, 2022
Anthony Velasco Service Advisor was helpfull answering my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow my questions & if he did not have the answers he would speak with the person in charge of that department I respect him for his honesty & follow up More
by krashk01
Employees Worked With
Other Employees :
Justin Silva, Anthony Velasco
