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Arlington Heights Ford
Arlington Heights, IL
4,948 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,948 reviews
May 25, 2022
Good service. Tony was a very informative service rep, explaining everything very well. He was very helpful in getting my car able to pass the emission inspectio Tony was a very informative service rep, explaining everything very well. He was very helpful in getting my car able to pass the emission inspection after a first reject. More
by john.j.waechter
Employees Worked With
Anthony Wojciechowski
May 24, 2022
Jerry Hood runs a great service department, honest and respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. respectable. Kevin is a very good advisor. I have also had a nice experience with Mike and Victor. More
by James V
May 24, 2022
George Sarkisian was great during my purchasing of my Ford Maverick hybrid. Did not rush me and was always available to answer my question. Out standing customer service. Ford Maverick hybrid. Did not rush me and was always available to answer my question. Out standing customer service. More
by Jacob
Employees Worked With
George Sarkisian
May 21, 2022
Service department is friendly & does good work,. repairs completed in timely manor for me. Plan on coming back. repairs completed in timely manor for me. Plan on coming back. More
by bob
May 21, 2022
Easy to work with and transparent with trade and sale. Rob and Jesus were very helpful. Rob and Jesus were very helpful. More
by Tmatteucci
May 20, 2022
George Sarkisian was very friendly and answered all of our questions. He was very upfront with the numbers on our trade in and had a smile on his face the whole time. our questions. He was very upfront with the numbers on our trade in and had a smile on his face the whole time. More
by Jerryszabo
Employees Worked With
George Sarkisian
