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Arlington Heights Ford
Arlington Heights, IL
4,968 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,968 reviews
May 04, 2022
Couldn’t have had a better experience than deal with Elliot. Would recommend any person to come buy a car from him. Easiest process possible. Elliot. Would recommend any person to come buy a car from him. Easiest process possible. More
by Elatkin.andrew
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin
May 03, 2022
very good attention from jesus very good person will recomend him to anybody looking to buy a car. recomend him to anybody looking to buy a car. More
by Aldocandiani
Employees Worked With
May 03, 2022
My service advisor, Victor Villanueva and the very awesomely best Ford mechanic, Todd Norris did an awesome job of getting me back on the road. Thank you Arlington Heights Ford. awesomely best Ford mechanic, Todd Norris did an awesome job of getting me back on the road. Thank you Arlington Heights Ford. More
by Slick Rick
May 03, 2022
This is my 3 Explorer from Elliott . He is so helpful and always listens to wants and needs . I would highly recommend him to my family and Friends. He is so helpful and always listens to wants and needs . I would highly recommend him to my family and Friends. More
by Edawg
Employees Worked With
Other Employees :
John Rodriguez, Tony Guido, Jon Franklin
May 03, 2022
Ike: Thank you for the turn around on the truck. I appreciate that you repaired it quickly and professionally Tim I appreciate that you repaired it quickly and professionally Tim More
by rcompound
Employees Worked With
May 03, 2022
Ordered an F150 with Rich to my liking. Truck arrived, everything when smooth. Nice and Funny guy. Rich took care of everything. I will highly recommend him all the time. Thanks Rich Truck arrived, everything when smooth. Nice and Funny guy. Rich took care of everything. I will highly recommend him all the time. Thanks Rich More
by Fermuniz97
May 02, 2022
I ordered a F150 just how I wanted it. Truck came in, everything went smooth. He really took care me. Funny man, nice guy, He’s the one to go too. Recommend Rich all the time. Truck came in, everything went smooth. He really took care me. Funny man, nice guy, He’s the one to go too. Recommend Rich all the time. More
by Fermuniz97
Employees Worked With
May 02, 2022
Anthony V. from start to finish provided me with exceptional service. I dropped my car off while at work and he was very communicative throughout the whole day, from start to finish provided me with exceptional service. I dropped my car off while at work and he was very communicative throughout the whole day, updating me on how my car was doing, and what needed to be fixed. This was my first time visiting Arlington heights Ford and I will definitely be returning. Highly recommend this place for all of your auto repair needs. More
by Staceyah.miller
Employees Worked With
Anthony Velasco
