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Arlington Heights Ford
Arlington Heights, IL
4,972 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,972 reviews
April 22, 2022
EDawg and John Guido Jr were fantastic to deal with. They made the experience great!!! They made the experience great!!! More
by Timmer
April 22, 2022
Elliot was great to work with made the experience very easy and great personality. Great sense of humor. easy and great personality. Great sense of humor. More
by Dzarate00
April 21, 2022
Great service! Would highly recommend to to anyone! Kevin and Jerry are awesome! Thanks again! Would highly recommend to to anyone! Kevin and Jerry are awesome! Thanks again! More
by Kikorod_1980
Employees Worked With
Other Employees :
Jon Franklin, Kevin Juarez
April 21, 2022
Marco was so helpful and friendly. I never had a salesman like him before. He was so patient and went above and beyond for me and my son. I would definitely recommend him to friends an I never had a salesman like him before. He was so patient and went above and beyond for me and my son. I would definitely recommend him to friends and family. More
by Rosetta_p_2001
Employees Worked With
Marco Saldana
April 20, 2022
You went out of your way to solve my problem with my car not like two other dealerships said make a appointment 2 weeks out! You found out the problem was covered by a government existenced warranty! Than not like two other dealerships said make a appointment 2 weeks out! You found out the problem was covered by a government existenced warranty! Thank You will tell others how you went out of your way to help me!!!!!😊👍 More
by Jamescorty
Employees Worked With
Anthony Wojciechowski
April 20, 2022
Very friendly to work with. Fun to deal with!!! !! A great deal was made. Will deal with him in the future. Fun to deal with!!! !! A great deal was made. Will deal with him in the future. More
by Country_pool_girl
Employees Worked With
April 20, 2022
Good people to do business with. .good job Marco and rob..would buy another car or truck from .good job Marco and rob..would buy another car or truck from More
by ezequiel9975
April 20, 2022
This is my fourth vehicle from AH Ford and my third through their top salesperson Elliott Reichel! He’s respectful of your time, treats you honestly and will go the extra mile to win your business! Thr through their top salesperson Elliott Reichel! He’s respectful of your time, treats you honestly and will go the extra mile to win your business! Throw on 23 years of great service by their service department and whammy, it’s a great experience! More
by Jimmyv6560
Employees Worked With
