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Arlington Heights Ford
Arlington Heights, IL
4,972 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,972 reviews
April 13, 2022
Very helpful and friendly people. Anthony greeted me as I walked in and answered all of my questions about the vehicle. Anthony greeted me as I walked in and answered all of my questions about the vehicle. More
by Matthew.preston1124
Employees Worked With
Anthony Seamans, Alma Olvera, Ben McCarty
April 13, 2022
Justin and Elliott were great! Extremely smooth sale, no surprises and everything was delivered as promised the first time. Extremely smooth sale, no surprises and everything was delivered as promised the first time. More
by cahorst
April 12, 2022
The service department runs like a well oiled machine! Always trust to bring our Ford's here and nowhere else! Always trust to bring our Ford's here and nowhere else! More
by omastaa
Employees Worked With
April 12, 2022
I am ultimately beyond words satisfied working with Anthony. He help me every inch of process and he is unbelievably a people centric individual. Anthony. He help me every inch of process and he is unbelievably a people centric individual. More
by rgeonson
Employees Worked With
Frank White, Ben McCarty
April 12, 2022
Marco was friendly, accommodating, and made our car buying experience one of the best! I will definitely be recommending him to our friends and family.He’s also hilarious and made the process of buying buying experience one of the best! I will definitely be recommending him to our friends and family.He’s also hilarious and made the process of buying go by in a flash. More
by Amina0730
Employees Worked With
Marco Saldana, Ben McCarty
April 11, 2022
Helpful and friendly. Fair deals. I’m a repeat customer and both the sales and service department are easy to deal with. Fair deals. I’m a repeat customer and both the sales and service department are easy to deal with. More
by susan
Employees Worked With
Other Employees :
John Rodriguez
April 09, 2022
Amazing customer service! I can’t say enough about how amazing Anthony was. Everything was taken care of quickly, professional with amazing attitude. I would definitely go bac I can’t say enough about how amazing Anthony was. Everything was taken care of quickly, professional with amazing attitude. I would definitely go back to that location in the future and refer my friends there. Thank you again!! More
by Klaudia Pana
Employees Worked With
Anthony Velasco
