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Arlington Heights Ford
Arlington Heights, IL
4,972 Reviews
Arlington Heights Ford has been family owned and operated since 1984. Our dealership has bee dedicated to satisfying the customer since day one. In fact, Arlington Heights Ford is the most decorated dealer in the country for Customer Satisfaction in both Sales and Service. Our dedication to customer Satisfaction has earned our dealership Ford's highest honor for Customer Satisfaction, The Presidents Award for 32nd consecutive years.
We are the also proud to be a in a select group of "Diamond Dealers" with JD Power. We have been awarded with the JD Power Dealer of Excellence for the past four consecutive years being awarding for 2019, 2020, 2021, and 2022.!
We also pride ourselves on having the competitive pricing on all new and pre-owned vehicle. Our pre-owned cars are priced and ready to go using Live Market Pricing so you get our best price upfront without the hassle.
We are one of few Chicagoland stores that offers a 100% online buying experience with our Express Store. There you can shop for your new or used car, get estimates on payments for financing and leasing, and get a estimate on your trade without having to enter the dealership. Our Express Store buying process allows you to have all of your paperwork ready for you when you arrive or have the vehicle delivered to you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 4,972 reviews
April 09, 2022
The best salesman they have, funny and a pleasure to work with. Hopefully Elliott is following his dreams and his life is always great. Keep up the good work Mr. Reichel with. Hopefully Elliott is following his dreams and his life is always great. Keep up the good work Mr. Reichel More
by Colton
April 09, 2022
Great service! ! Very friendly everything went nice and easy!!! Will recommend it 100% George Sarkisian is the best sales man! ! Very friendly everything went nice and easy!!! Will recommend it 100% George Sarkisian is the best sales man! More
by boshi.ara
Employees Worked With
George Sarkisian
April 09, 2022
Este es el segundo carro k compro aquí en este delership con Jesús sanchez se los recomiendo muy buen servicio.. con Jesús sanchez se los recomiendo muy buen servicio.. More
by Alcantar.trucking1
Employees Worked With
April 08, 2022
Steve was great! Very helpful and kept me up to date on my factory order. Very helpful and kept me up to date on my factory order. More
by Chad.mirabelli
Employees Worked With
April 06, 2022
Came in from Indiana and experienced exceptional customer service! Pleased with the car, salesman and dealership. service! Pleased with the car, salesman and dealership. More
by DonaV
April 06, 2022
I could'nt ask for a better experience at Arlington Ford. Victor Villanueva in Service assisted me. He was very professional and he kept in communication with me till the work on my Ford Explorer was complet Victor Villanueva in Service assisted me. He was very professional and he kept in communication with me till the work on my Ford Explorer was completed. The work on the vehicle was done earlier than expected and thats always appreciated. I also communicated with the Service Manager Jerry who resolved any of my concerns. I bought my Ford Explorer at AH Ford and I travel out of my way to have the work done on my vehicle because the Service Dept. is great to work with. Thank you! More
by James Lampres
